AI Agent stuck with "Credit balance is too low" despite 400 credits assigned

Troubleshooting
Resolved

I am trying to use the AI Agent (Beta) on my project "SolarFlow CRM." My Account page clearly shows 400 credits assigned to this project under Personal Test Pilot Credits (screenshot attached), and my paid Basic plan subscription is active.

However, whenever I send a message to the AI Agent, it fails with:

"Credit balance is too low"

And on retry, it shows a more detailed error:

"ACP turn failed: JsonRpcRequestException(-32603, Internal error, {message: Credit balance is too low, errorKind: billing_error, apiErrorStatus: 400})"

This appears to be a sync issue between my actual credit balance and what the AI Agent backend is reading, since the credits are clearly available and assigned on my account page. This is completely blocking my project development.

What have you tried so far?

1. Hard-refreshed the browser page (Ctrl+Shift+R)

2. Logged out and logged back into my account

3. Closed and started a new AI Agent chat session

4. Confirmed on my Account > Personal Test Pilot Credits page that 400 credits are assigned to this project

5. Sent an email to FlutterFlow Support (still awaiting response)

None of these resolved the issue โ€” the "Credit balance is too low" / errorKind: billing_error keeps appearing.

Did you check FlutterFlow's Documentation for this topic?
No
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