Images don't upload in some devices

Troubleshooting

I have tested the app with numerous people and I got several comments that the images don't load in the app. However when testing with my phone, they worked perfectly. Can you help me find the issue please?

Here are some screenshots (first one is the observation of a reviewer of the iOS App Store and second is my screenshot of the image working perfectly:

Captura de pantalla 2024-09-28 a la(s) 9.56.43.png
198.54KB

IMG_2616.jpg
301.55KB

What have you tried so far?

I tried editing the firestorm rules but that didn't work. Neither it worked changing the actions related to the images. I don't why the images take so long to load. Is there a way to make them load faster?

Did you check FlutterFlow's Documentation for this topic?
Yes