Mobile Development locked - cant update my App anymore

Project Settings

Hi there,

we used the Branch-system for whitelabel releases of our app (customer specific theme, custom app name, certain default behaviour etc.). Since last week however the mobile deployment screen in the side branch is locked.

Well, guess I have no other choice to release from the main branch and "taint" it with customer specific data, that changes with each client. That would suck, but at least it would be doable.

The problem is I cant even release from the main branch anymore. I used the exact same credentials that have been used in the side branch so far (and that have worked up until October 8th, after that the deployment screen got locked), but PlayStore returns the error that the SHA key submitted does not match the expected one. So what am I to do now? I need to upload a critical bugfix update to the stores.

Any help would be greatly appreciated (I also opened a ticket, but didn't get an answer for 2 days now and I am running out of time here).

Edit: I assume that a new keystore was generated while uploading from the main branch. I could fix this by downloading the existing keystore from the side branch that was used up until now and upload that keystore into the main branch deployment (the toggle is there after all). The problem is: I cant click the download button because, guess what, the whole page is locked ๐Ÿคฃ

What have you tried so far?
  • tried creating a new branch and release from there (deployment screen is locked)

  • tried releasing from main branch (Google Store complains about SHA Key mismatch)

  • tried releasing from the existing side branch that we used for releases until now and that worked up to around October 8th (deployment screen is locked)

Did you check FlutterFlow's Documentation for this topic?
Yes
2