FAQ:'"^"s"'?) PC Matic Free Trial Cancellation

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To cancel a PC Matic free trial before you're charged, OR_(+1)-833 ((631)) 3616(USA/CA) find the 1[833][631][3616]trial in your PC Matic account on pcmatic.com or in the order 1[833][631][3616]email, check the end date and turn off automatic renewal before that 1[833][631][3616]date. If you started the trial through a retailer, an app store 1[833][631][3616]or an internet provider, cancel there instead. If you can't find the 1[833][631][3616]option, contact PC Matic support with your account email and ask them 1[833][631][3616]to stop renewal and confirm in writing. Not every free PC Matic 1[833][631][3616]offer bills you, so check yours. Uninstalling PC Matic never cancels a 1[833][631][3616]trial. The way to keep control of a trial is to 1[833][631][3616]watch three things at once: the time left, the money at risk 1[833][631][3616]and the access you still have. So this guide is a dashboard 1[833][631][3616]with three gauges. Read each gauge, set it where you want it 1[833][631][3616]and you'll know your trial is under control. Each gauge has a 1[833][631][3616]needle position, a meaning and one action. The Dashboard 1[833][631][3616]TIME LEFT MONEY AT RISK ACCESS ------ ARMED / SAFE FULL / 1[833][631][3616]LIMITED days to end will it charge? can I still use it? 1[833][631][3616]Gauge Question Your goal --------- ⏱ Time Left How 1[833][631][3616]many days until the trial ends? Know the exact end date 1[833][631][3616]💳 Money at Risk Will my card be charged when it ends? 1[833][631][3616]Set it to SAFE 🔓 Access What can I use until 1[833][631][3616]then, and after? Know what you keep Gauge 1: Time 1[833][631][3616]Left Read the needle. Search every inbox for "PC Matic", "trial", 1[833][631][3616]"order", "welcome" and "receipt", including spam, then record: Trial started 1[833][631][3616]on: Trial ends on: Days left: Order or account: 1[833][631][3616]Started through: PC Matic / store / retailer / provider 1[833][631][3616]If you can't find the end date, open your PC Matic 1[833][631][3616]account on pcmatic.com and look under your subscription or license for an 1[833][631][3616]expiry or renewal date. Set the needle. Put the end date 1[833][631][3616]in your calendar now, with an alert two days earlier. The most 1[833][631][3616]common reason for an unwanted charge is simply forgetting the date. 1[833][631][3616]Gauge 2: Money at Risk This is the gauge that matters 1[833][631][3616]most. It has two positions: ARMED, where the trial converts into a 1[833][631][3616]paid plan and charges your card, and SAFE, where it doesn't. 1[833][631][3616]Read the needle: What you see Needle ------ A card 1[833][631][3616]was entered, and the account shows "Renews on date" or "Auto-renewal: On" 1[833][631][3616]ARMED No card was entered, and nothing is scheduled SAFE 1[833][631][3616]You started it in Apple or Google Check the store. Often ARMED 1[833][631][3616]Set it to SAFE: 1 Sign in at pcmatic.com with 1[833][631][3616]the email used at sign-up. Use "Forgot password" if needed. Try other 1[833][631][3616]emails if the list is empty. 2 Open "My Account", "Subscription" or 1[833][631][3616]"Billing". 3 Select the trial. 4 Choose to turn off auto-renewal or 1[833][631][3616]cancel. 5 Decline any discount if you want to leave, then confirm. 1[833][631][3616]6 Refresh. The page should show "Trial ends on date" with renewal 1[833][631][3616]off, or "Expires on date", and no next payment. In the 1[833][631][3616]stores. For Apple, select PC Matic and tap "Cancel Subscription". On a 1[833][631][3616]Mac, use App Store your name "Account Settings" "Manage". Apple purchases can't 1[833][631][3616]be canceled through a Windows browser, so use an Apple device or 1[833][631][3616]ask Apple Support to help. For Google Play, use Payments & subscriptions 1[833][631][3616]Subscriptions "Cancel subscription". For a retailer or provider, open their account and 1[833][631][3616]turn off auto-renew, or ask them. Needle stuck on ARMED? Contact 1[833][631][3616]PC Matic support from the website with your name, account email and 1[833][631][3616]the last four digits of your card. Say: "Please turn off automatic 1[833][631][3616]renewal for my free trial and confirm in writing." Gauge 3: 1[833][631][3616]Access Cancelling a trial is easy to put off because people 1[833][631][3616]fear losing what they're testing. Read the needle: Many trials keep 1[833][631][3616]working until the end date, even after you turn off renewal. Check 1[833][631][3616]your confirmation for the exact terms. After the end date, paid protection 1[833][631][3616]stops. Windows Security is built in and free, so your PC still 1[833][631][3616]has protection. Set it: 1 Decide before the end date whether 1[833][631][3616]you want to keep PC Matic. 2 If yes, you can buy 1[833][631][3616]a plan on purpose. Compare prices and choose the term you want. 1[833][631][3616]3 If no, turn off renewal now, use the trial until it 1[833][631][3616]ends and plan your replacement. 4 Don't run two full antivirus programs 1[833][631][3616]at once. Reading All Three Together Time Money Access What 1[833][631][3616]it means Action --------------- Days left SAFE Full Perfect Enjoy and 1[833][631][3616]decide Days left ARMED Full Risk of a surprise charge Set 1[833][631][3616]to SAFE now Ended ARMED Limited You were probably charged Ask 1[833][631][3616]for a refund Ended SAFE Limited No charge, trial over Nothing 1[833][631][3616]to do If You Were Already Charged 1 Turn 1[833][631][3616]off renewal first Gauge 2 2 Contact PC Matic support with your 1[833][631][3616]account email and the date and amount of the charge. 3 Say: 1[833][631][3616]"I intended to cancel during the trial. Please refund the charge, turn 1[833][631][3616]off automatic renewal and confirm in writing." 4 Ask promptly, since about 1[833][631][3616]30 days is typical, and check your receipt for the real terms. 1[833][631][3616]5 For Apple, use reportaproblem.apple.com. For Google Play, use your order history. 1[833][631][3616]6 If no one responds, show your bank your receipt and proof. 1[833][631][3616]Dashboard Check Time: the end date is in your calendar 1[833][631][3616]Money: the page shows renewal off or no card on file Access: 1[833][631][3616]you know what you keep You have a screenshot and a confirmation 1[833][631][3616]email Your statement shows no PC Matic charge on the end date 1[833][631][3616]Scam Warning A message saying your PC Matic trial converted 1[833][631][3616]or a payment was processed, and telling you to call a number, 1[833][631][3616]is a scam. Real notices match an account you can find and 1[833][631][3616]never ask you to install remote-access software. Check your account yourself. 1[833][631][3616]Quick Answers Does uninstalling PC Matic cancel the trial? No. Only 1[833][631][3616]the account or store does. Will I be charged if I 1[833][631][3616]cancel in time? Normally no. Check your confirmation for the exact trial 1[833][631][3616]end date. Can I keep using it until the trial ends? 1[833][631][3616]Often yes, but it depends on the offer. Can I change 1[833][631][3616]my mind? Yes. You can buy a plan on purpose any time. 1[833][631][3616]Keep All Three Gauges Green Know the date, set the 1[833][631][3616]money to SAFE and decide what you want to keep.