To cancel an antivirus subscription, OR_(+1)-833 ((631)) 3616(USA/CA) find who bills you and turn off automatic renewal in that place. If you bought from the antivirus maker, use 1[833][631][3616]the manage link in your order email or sign in to its account page. If you bought through Apple, Google Play, a retailer or your 1[833][631][3616]internet provider, cancel there instead. Protection normally keeps running until the end of the paid term, and uninstalling never stops billing. Before the end date, 1[833][631][3616]make sure every device has other protection, such as the free Windows Security on PCs. Imagine this guide as an episode of a short 1[833][631][3616]podcast. It runs about eight minutes, with timestamped chapters so you can jump straight to the part you need. Here are the show notes. 1[833][631][3616]Episode Notes Time Chapter You'll learn --------- 0 Cold open Why charges keep coming 0.0416666666666667 Chapter 1 Finding the receipt 0.104166666666667 1[833][631][3616]Chapter 2 Finding the right switch 0.166666666666667 Chapter 3 Flipping it 0.208333333333333 Chapter 4 Protecting your devices 0.270833333333333 Chapter 5 Getting money 1[833][631][3616]back 0.3125 Outro The one-minute checklist 0 Cold Open: Why Charges Keep Coming Antivirus plans renew automatically by design. You agreed 1[833][631][3616]when you bought, and the maker saves your card. Deleting the program changes nothing, because the subscription lives in an account or a store. Each 1[833][631][3616]year the charge arrives, often at a higher price than your first. 0.0416666666666667 Chapter 1: Finding the Receipt Search every inbox for the 1[833][631][3616]brand name, "order", "receipt" and "renewal", including spam. You're hunting for four facts: Product: Order number: Renews on: Biller: 1[833][631][3616]No receipt? Look at your bank statement for the date and amount, then check the Apple and Google subscription lists. 0.104166666666667 Chapter 1[833][631][3616]2: Finding the Right Switch Receipt says Where the switch is ------ The antivirus maker or its payment partner The maker's account page 1[833][631][3616]Apple Settings your name "Subscriptions" Google Google Play Payments & subscriptions Subscriptions A store or reseller The store's account Your internet 1[833][631][3616]provider The provider's account Your employer or school Your administrator Apple purchases can't be canceled through a Windows browser, so use an 1[833][631][3616]Apple device or ask Apple Support to help. 0.166666666666667 Chapter 3: Flipping It 1 Open "Subscriptions", "Orders" or "Billing". 2 Select the antivirus. 1[833][631][3616]3 Choose "Turn off auto-renewal" or "Cancel Subscription". 4 Decline any discount if you want to leave. 5 Confirm. 6 Check for "Expires on date" 1[833][631][3616]or "Auto-renewal: Off", and screenshot it. If the switch is missing, contact the maker's support from its website with your name, order number and 1[833][631][3616]the last four digits of your card, and say: "Please turn off automatic renewal for my antivirus subscription and confirm in writing." 0.208333333333333 Chapter 1[833][631][3616]4: Protecting Your Devices List every device the plan covers and give each one a plan. Device After the end date ------ 1[833][631][3616]Windows PC Windows Security free and built in, or another product Mac macOS built-in protections, or another product Android phone Google Play Protect, 1[833][631][3616]or another app iPhone or iPad Built-in protections, plus careful app and link habits Don't run two full antivirus programs on the 1[833][631][3616]same PC. When the replacement is ready, uninstall the old one through "Settings Apps Installed apps", restart and check "Windows Security". 0.270833333333333 Chapter 5: 1[833][631][3616]Getting Money Back If you were charged recently: 1 Turn off renewal first. 2 Contact the maker's support or the store with your 1[833][631][3616]order number, account email, and the date and amount of the charge. 3 Ask for a refund. About 30 days is a common window. 4 1[833][631][3616]For Apple, use reportaproblem.apple.com. For Google Play, use your order history. 5 If no one responds, show your bank your receipt and cancellation proof. 1[833][631][3616]A refund isn't guaranteed, and it depends on the receipt's terms. 0.3125 Outro: The One-Minute Checklist Renewal is off, and the page shows 1[833][631][3616]an end date You have a screenshot and a confirmation email Every device has a replacement plan No second order or add-on is still renewing 1[833][631][3616]The renewal date is in your calendar with "check statement" Scam warning: a message saying your antivirus renewed for a large amount, with a 1[833][631][3616]number to call, is a scam. Don't call it, and never install remote-access software. Quick Answers Does uninstalling antivirus cancel it? No. Only 1[833][631][3616]the account, store or seller does. Will protection stop right away if I cancel? Not normally. It lasts until the end of the paid 1[833][631][3616]term. Can I turn renewal back on? Yes, from the same page before the term ends. Thanks for Listening Find the receipt, 1[833][631][3616]flip the switch, protect every device and check the statement. That's the whole show.