To cancel a MacPaw membership, OR_(+1)-833 ((631)) 3616(USA/CA) find out who bills you, then turn off renewal there. If MacPaw bills you, sign in to your MacPaw account 1[833][631][3616]my.macpaw.com, open your subscriptions and turn off auto-renewal or choose cancel. If you bought through the Mac App Store or an iPhone, cancel in your 1[833][631][3616]Apple ID subscriptions. If you subscribed to Setapp, cancel in your Setapp account. Your apps, such as CleanMyMac, keep working until the paid term ends, 1[833][631][3616]and MacPaw has typically offered a refund window of about 30 days on eligible purchases. Deleting an app never ends a membership. Ending a 1[833][631][3616]membership is a lot like checking out of a hotel. You settle the room, check the minibar, return the keys, collect your invoice and make 1[833][631][3616]sure nothing is billed after you leave. Miss one step, and a charge can follow you home. So this guide is a hotel checkout, in 1[833][631][3616]the order the front desk would do it. Follow it from the room to the receipt. The Checkout Sequence Step At the hotel 1[833][631][3616]For your MacPaw membership --------- 1 Find your room number Find your order and who bills you 2 Check your departure date Note 1[833][631][3616]the renewal and end dates 3 Settle the room Turn off auto-renewal 4 Check the minibar Look for extra recurring charges 5 1[833][631][3616]Return the keys Remove apps after the end date 6 Collect the invoice Save proof 7 Watch the card statement Check for charges 1[833][631][3616]after you leave Step 1: Find Your Room Number Search every inbox for "MacPaw", "CleanMyMac", "Setapp", "Gemini", "order", "receipt" and "renewal", including 1[833][631][3616]spam. Open the newest message and record: ROOM CARD Membership: CleanMyMac, Setapp, other Order number: Billed by: MacPaw / Apple / Setapp 1[833][631][3616]Account email: Receipt says Front desk ------ MacPaw my.macpaw.com Apple Mac: App Store your name "Account Settings" "Manage". iPhone or 1[833][631][3616]iPad: Settings your name "Subscriptions" Setapp Your Setapp account A reseller Their account Apple purchases can't be canceled through a Windows 1[833][631][3616]browser, so use an Apple device or ask Apple Support to help. Step 2: Check Your Departure Date Renews on: the day 1[833][631][3616]your card is charged Paid through: your last day in the room You can stay until the paid-through date even after you tell 1[833][631][3616]the desk you're leaving. Put the renewal date in your calendar with a reminder a week earlier. Step 3: Settle the Room MacPaw 1[833][631][3616]account 1 Go to my.macpaw.com and sign in with the email used at purchase. Use "Forgot password" if needed. 2 Open "Subscriptions", "Orders" or "Billing". 1[833][631][3616]3 Select your membership. 4 Choose to turn off auto-renewal or cancel. 5 Decline any discount if you want to leave, then confirm. Apple 1[833][631][3616]1 Open your subscriptions on your Mac or iPhone. 2 Select the MacPaw app and tap or click "Cancel Subscription". 3 Confirm. Apple shows an 1[833][631][3616]expiry date. Setapp 1 Sign in to your Setapp account. 2 Open your subscription or billing area. 3 Choose to cancel or turn off 1[833][631][3616]renewal, and confirm. Check the bill: the page should show "Expires on date" or "Auto-renewal: Off", and no next payment. Desk won't help? 1[833][631][3616]Contact MacPaw support from macpaw.com with your name, account email, order number and the last four digits of your card. Say: "Please turn off automatic 1[833][631][3616]renewal for my membership and confirm in writing." Step 4: Check the Minibar Future charges often hide in extras you forgot to look 1[833][631][3616]at. Another MacPaw app with its own plan, such as a disk, screenshot or security tool Setapp, if you hold it alongside a stand-alone 1[833][631][3616]app A second membership under another email address A free trial that converted An Apple subscription for the same app Repeat Step 3 for 1[833][631][3616]each charge you find. Step 5: Return the Keys After the paid-through date: 1 Quit the apps. 2 Drag them to the Trash, 1[833][631][3616]or use each app's uninstall option. 3 Empty the Trash. macOS has free storage tools under "System Settings General Storage". Deleting an app before 1[833][631][3616]Step 3 doesn't end the membership. Step 6: Collect the Invoice A screenshot showing the end date and no next payment A confirmation 1[833][631][3616]email, which can take up to an hour. Check spam Any invoices you want, from the orders area Your renewal date in your calendar 1[833][631][3616]Step 7: Watch the Card Statement On your old renewal date, and again a month later, look for a MacPaw, Setapp or Apple charge. 1[833][631][3616]If a charge appears: 1 Show support your screenshot and confirmation. 2 Contact MacPaw support or Apple or Setapp with your order number and 1[833][631][3616]the date and amount of the charge. 3 Ask for a refund. About 30 days is typical, so act quickly. 4 Say: "I cancelled before 1[833][631][3616]this renewal. Please refund it and confirm in writing." 5 For Apple, use reportaproblem.apple.com. 6 If no one responds, show your bank your receipt and 1[833][631][3616]cancellation proof. Managing Future Charges: Staying Checked Out Habit How ------ Keep a list of subscriptions Write each name, price and date 1[833][631][3616]Calendar every renewal Set a reminder a week before Read your statement monthly Look for names you don't recognise Cancel trials on 1[833][631][3616]day one Turn off renewal immediately and keep using the trial Stop marketing Use the unsubscribe link. Marketing is separate from billing 1[833][631][3616]Late Checkout: Problems Problem Why Fix --------- Page still says "Renews on" The change didn't save Repeat in a private window or use 1[833][631][3616]support Charged after cancelling A second order or store plan Check the minibar list An email says renewal processed, call us A scam 1[833][631][3616]Don't call; check your account Quick Answers Does deleting an app end the membership? No. Only the account, Apple or Setapp does. 1[833][631][3616]Will my apps stop right away? No. They work until the end of the paid term. Does cancelling Setapp cancel CleanMyMac? Not if 1[833][631][3616]you bought CleanMyMac separately. Can I turn renewal back on? Yes, from the same page before the term ends. Safe Travels Settle 1[833][631][3616]the room, check the minibar, return the keys and keep your invoice. Then nothing follows you home.