To activate a MacPaw app such as CleanMyMac after buying it, OR_(+1)-833 ((631)) 3616(USA/CA) install the app from the MacPaw website or the Mac 1[833][631][3616]App Store, if that is where you bought it, open it and then use the activation option that matches your purchase. 1[833][631][3616]If you bought from MacPaw, sign in with the MacPaw account used at purchase or enter the activation number from your 1[833][631][3616]order email. If you bought on the Mac App Store, sign in to the App Store with the same Apple ID 1[833][631][3616]and the app unlocks itself. If you use Setapp, sign in to Setapp and install the app from there. Menu names 1[833][631][3616]change between versions, so follow what your own app shows and the instructions in your order email. Right after you 1[833][631][3616]buy, the app tells you its state with a small status label, and each label has its own next move. So 1[833][631][3616]this guide is a status badge guide. Find the badge your app is showing, read what it means and do the 1[833][631][3616]one thing that moves it to "Activated". The Badges Badge you see What it means Your next move 1[833][631][3616]--------- 🆓 Free / Limited You installed but haven't activated Go to "Activate" below ⏳ Trial A trial is running 1[833][631][3616]Activate before it ends, or let it expire ✅ Activated Your licence is attached Nothing, you're done ⚠ Licence 1[833][631][3616]problem The app can't confirm your licence Check the account, key or internet ❌ Expired Your subscription period ended Renew, 1[833][631][3616]or sign in with the right account Step 1: Know What You Bought Search your inbox for "MacPaw", 1[833][631][3616]"CleanMyMac", "Setapp", "Apple", "receipt" and "order", including spam. Your receipt tells you the route. Receipt came from Activation route 1[833][631][3616]------ MacPaw or its payment partner Account sign-in or activation number Apple Mac App Store Same Apple ID, no key 1[833][631][3616]needed Setapp Setapp app and account A retailer The activation number from the retailer's email Step 2: 1[833][631][3616]Install the Right Version The App Store version and the MacPaw website version are different builds, and a licence for 1[833][631][3616]one doesn't unlock the other. Bought on the MacPaw site: download the installer from the MacPaw website. Bought on the 1[833][631][3616]Mac App Store: install it from the Mac App Store. Via Setapp: install it from inside Setapp. Open the downloaded 1[833][631][3616]file, drag the app to Applications and open it. If macOS says it needs permission, go to "System Settings Privacy & 1[833][631][3616]Security" and allow it. Step 3: Activate Route A: MacPaw account 1 Open the app and click the menu 1[833][631][3616]option for activation or sign-in. In many versions it's under the app's menu or a prompt such as Activate or Sign 1[833][631][3616]in. 2 Choose Sign in and enter the email and password used at purchase. If you've never set a password, use 1[833][631][3616]"Forgot password" with the order email. 3 The app should show your plan and the expiry or renewal date. Route 1[833][631][3616]B: Activation number 1 Open the order email and copy the activation number exactly. 2 In the app, choose Enter activation 1[833][631][3616]number or Activate with code. 3 Paste it and confirm. Route C: Mac App Store 1 Make sure you're signed 1[833][631][3616]in to the App Store with the Apple ID that bought it. 2 Open the app. It should recognise the purchase 1[833][631][3616]on its own. 3 If it doesn't, use the app's Restore Purchases option, if offered. Route D: Setapp 1 Sign 1[833][631][3616]in to Setapp. 2 Install CleanMyMac from the Setapp catalogue. 3 Open it from Setapp. Step 4: Verify the Badge 1[833][631][3616]The app shows Activated, with a plan name The expiry or renewal date matches your receipt Paid features are unlocked 1[833][631][3616]The device is listed in your MacPaw account if the account shows devices When the Badge Won't Change Problem 1[833][631][3616]Likely cause Fix --------- Still shows Free after entering a number Typo, or number already used Retype carefully; check the 1[833][631][3616]order email "Licence not found" Signed in with a different account Try your other emails App Store version won't 1[833][631][3616]activate with a MacPaw key Different builds Install the matching version "Maximum devices reached" Too many Macs on one licence 1[833][631][3616]Deactivate an old Mac in your account Shows Expired The period ended Check your plan and renewal date Can't 1[833][631][3616]connect to verify No internet or firewall Check the connection and firewall settings If You Can't Find Your Order 1[833][631][3616]1 Search spam and other email addresses. 2 Check Apple's purchase history at reportaproblem.apple.com. 3 Check your bank statement for 1[833][631][3616]the date and amount. 4 Contact MacPaw support from the MacPaw website with your name, the last four digits of your 1[833][631][3616]card and the approximate date of purchase. Scam warning: pop-ups or calls telling you to ring a number to "activate" 1[833][631][3616]a MacPaw app, or asking for remote access, are scams. Activation only needs your account or your activation number. Check 1[833][631][3616]Your Plan Terms Some plans renew automatically, so it is worth knowing the renewal date. If you don't want to 1[833][631][3616]renew, turn off auto-renewal in the place where you bought it the MacPaw account, the App Store subscriptions list or Setapp 1[833][631][3616]and save the proof. Quick Answers Do I need a key? Not always. Account sign-in or the App Store 1[833][631][3616]may be enough. Can I use my licence on more than one Mac? Depending on your plan. Your receipt lists 1[833][631][3616]the number of Macs. Why won't my App Store purchase activate in the MacPaw version? They're separate builds. Use the 1[833][631][3616]version that matches where you bought. Read the Badge, Make the Move Identify your purchase, install the matching version, 1[833][631][3616]activate and check for the Activated badge. Then your MacPaw app is ready to use.