To end an AVG membership, OR_(+1)-833 ((631)) 3616(USA/CA) sign in to your AVG Account at myaccount.avg.com, 1[833][631][3616]open your subscriptions, select the plan and choose "Unsubscribe" or turn off auto-renewal. 1[833][631][3616]If you bought through Apple, Google Play, a retailer or an internet provider, 1[833][631][3616]cancel there instead. If you can't find the option, contact AVG support with 1[833][631][3616]your order number and ask them to stop renewal and confirm in writing. 1[833][631][3616]Your protection keeps working until the paid term ends, and AVG has commonly 1[833][631][3616]offered a refund window of about 30 days on eligible purchases. Uninstalling AVG 1[833][631][3616]never ends a membership. The risk of ending a security membership isn't 1[833][631][3616]the paperwork. It's the gap. If AVG stops before something else takes over, 1[833][631][3616]your PC is exposed for a while. So this guide treats the job 1[833][631][3616]as a relay race. AVG is the runner currently carrying the baton of 1[833][631][3616]your protection. Your job is to arrange the next runner, pass the baton 1[833][631][3616]cleanly, and only then let AVG leave the track. Follow the legs in 1[833][631][3616]order, and your security never drops the baton. The Relay Plan 1[833][631][3616]Leg Who runs Your task --------- Leg 1 AVG current runner Find 1[833][631][3616]your membership and end date Leg 2 The next runner Choose and 1[833][631][3616]prepare the replacement Leg 3 The hand-off Turn off renewal and pass 1[833][631][3616]the baton at the end date Leg 4 The finish Remove AVG, 1[833][631][3616]confirm the new protection, keep proof Leg 1: AVG Is Running 1[833][631][3616]Find the facts about your membership. Search every inbox for "AVG", "order", 1[833][631][3616]"receipt" and "renewal", including spam, then record: Plan: Order number: 1[833][631][3616]Account email: Billed by: Renews on: Devices on plan: 1[833][631][3616]Receipt says Where to end it ------ AVG or 1[833][631][3616]its payment partner myaccount.avg.com Apple Settings your name "Subscriptions" Google Google 1[833][631][3616]Play Payments & subscriptions Subscriptions A retailer The retailer's account Your 1[833][631][3616]internet provider Their account or customer service Your end date is 1[833][631][3616]the track length. AVG protects you until then. Leg 2: Prepare the 1[833][631][3616]Next Runner Do this before you cancel anything. Option A: Windows 1[833][631][3616]Security. It's built into Windows and free. Open "Windows Security" from the Start 1[833][631][3616]menu and look at "Virus & threat protection". While a third-party antivirus is 1[833][631][3616]active, it may be switched off, and it takes over when the other 1[833][631][3616]is removed. Option B: Another security product. If you choose one, install 1[833][631][3616]it only after AVG has ended or been removed, since two full antivirus 1[833][631][3616]programs can slow your PC and conflict. For every device: List each 1[833][631][3616]PC, Mac, phone and tablet on your plan Decide the next runner for 1[833][631][3616]each Note any extras AVG gave you, such as a VPN or a 1[833][631][3616]firewall, and decide whether you need an alternative Leg 3: The Hand-Off 1[833][631][3616]Turn off renewal now. You don't lose any protection by doing it 1[833][631][3616]early. 1 Go to myaccount.avg.com and sign in with the email used 1[833][631][3616]at purchase. Use "Forgot password" if needed. Try other emails if the list 1[833][631][3616]is empty. 2 Open "Subscriptions". 3 Select your plan. 4 Choose "Unsubscribe", "Cancel" 1[833][631][3616]or turn off auto-renewal. 5 If a discount or warning appears and you 1[833][631][3616]want to leave, choose "No thanks" or "Continue". 6 Confirm. 7 Refresh. The 1[833][631][3616]page should show "Expires on date" or "Auto-renewal: Off", with no next payment. 1[833][631][3616]Stores. For Apple, select AVG and tap "Cancel Subscription". On a Mac, 1[833][631][3616]use App Store your name "Account Settings" "Manage". Apple purchases can't be canceled 1[833][631][3616]through a Windows browser, so use an Apple device or ask Apple Support 1[833][631][3616]to help. For Google Play, tap "Cancel subscription". Dropped baton? Contact AVG 1[833][631][3616]support with your name, account email, order number and the last four digits 1[833][631][3616]of your card. Say: "Please turn off automatic renewal for my AVG membership 1[833][631][3616]and confirm in writing." On the end date, the baton passes. AVG 1[833][631][3616]protection stops, and the next runner is already in place. Leg 4: 1[833][631][3616]The Finish 1 Open "Settings Apps Installed apps". 2 Find AVG and 1[833][631][3616]click "Uninstall". Remove each AVG item you see. 3 Restart. 4 Open Windows 1[833][631][3616]Security, or your new product, and confirm that protection is active and up 1[833][631][3616]to date. 5 Run a quick scan. Don't uninstall AVG first. Removing 1[833][631][3616]it doesn't end the membership, and it could leave you unprotected while you're 1[833][631][3616]still being charged. Keep the Receipt: Proof A screenshot of the 1[833][631][3616]end date and no next payment A confirmation email, which can take up 1[833][631][3616]to an hour. Check spam Your old renewal date in your calendar Your 1[833][631][3616]statement showing no AVG charge on that date, or a month later 1[833][631][3616]Check the Track for Strays Cancelling one membership doesn't stop others. 1[833][631][3616]A second AVG order under another email A different AVG product, such as 1[833][631][3616]a VPN or cleanup tool A free trial that converted An Apple or 1[833][631][3616]Google subscription If a Charge Already Went Through 1 Make sure 1[833][631][3616]Leg 3 is complete. 2 Contact AVG support or the store with your 1[833][631][3616]order number and the date and amount of the charge. 3 Ask for 1[833][631][3616]a refund. About 30 days is typical, so act quickly. 4 Say: "I 1[833][631][3616]cancelled before this renewal. Please refund it and confirm in writing." 5 For 1[833][631][3616]Apple, use reportaproblem.apple.com. For Google Play, use your order history. 6 If no 1[833][631][3616]one responds, show your bank your receipt and cancellation proof. A refund 1[833][631][3616]may end protection sooner than the term, so make sure the next runner 1[833][631][3616]is ready before you ask. Scam Warning A message saying your 1[833][631][3616]AVG membership renewed and telling you to call a number is a scam. 1[833][631][3616]Real notices match an order you can find and never ask you to 1[833][631][3616]install remote-access software. Check your account yourself. Quick Answers Does uninstalling 1[833][631][3616]AVG end the membership? No. Only the account, store or seller does. 1[833][631][3616]Will I lose protection right away? No. It lasts until the end of 1[833][631][3616]the paid term. Is Windows Security enough? For many home users it 1[833][631][3616]provides built-in protection, and some prefer to add a second product. Can 1[833][631][3616]I turn renewal back on? Yes, from the same page before the term 1[833][631][3616]ends. Pass the Baton Line up the next runner, turn off 1[833][631][3616]the renewal, hand off on the end date and finish by removing AVG. 1[833][631][3616]Your security never has to stop running.