To cancel an IObit subscription, OR_(+1)-833 ((631)) 3616(USA/CA) open the order or renewal 1[833][631][3616]email from IObit and click the link to manage your 1[833][631][3616]order, or find your order in the IObit Store or 1[833][631][3616]your IObit account, then turn off automatic renewal or choose 1[833][631][3616]cancel. If you bought through Apple, Google Play or a 1[833][631][3616]retailer, cancel there instead. If you can't find the option, 1[833][631][3616]contact IObit support with your order number and ask them 1[833][631][3616]to stop renewal and confirm in writing. Your IObit software 1[833][631][3616]keeps working until the paid term ends, and IObit has 1[833][631][3616]commonly offered a money-back window of about 60 days on 1[833][631][3616]eligible purchases. Uninstalling IObit software never cancels a subscription. 1[833][631][3616]People rarely arrive at an IObit cancellation with a plan. 1[833][631][3616]They arrive with a symptom: a charge they didn't expect, 1[833][631][3616]a pop-up begging them to renew, a program that says 1[833][631][3616]"expired". So this guide works like a clinic. Find your 1[833][631][3616]symptom, read the diagnosis and follow the treatment. Each case 1[833][631][3616]is short, and none needs the others. The Waiting 1[833][631][3616]Room Symptom Likely diagnosis Go to --------- "I 1[833][631][3616]see a charge from IObit" An auto-renewal went through Case 1[833][631][3616]1 "A pop-up keeps telling me to renew" A 1[833][631][3616]prompt, not a charge Case 2 "The program says 1[833][631][3616]my license expired" The term ended Case 3 "I 1[833][631][3616]can't log in or find my order" Wrong account or 1[833][631][3616]biller Case 4 "I want out, and I don't 1[833][631][3616]know my products" Possibly several IObit orders Case 5 1[833][631][3616]Take your vitals first. Search every inbox for "IObit", 1[833][631][3616]"Advanced SystemCare", "Driver Booster", "order", "receipt" and "renewal", including spam, 1[833][631][3616]then record: Product: Order number: Billed 1[833][631][3616]by: Renews on: Case 1: "I 1[833][631][3616]See a Charge From IObit" Diagnosis: an automatic renewal 1[833][631][3616]went through, or a separate order charged you. Treatment: 1[833][631][3616]1 Turn off auto-renewal so it can't happen again see 1[833][631][3616]the standard treatment below. 2 Contact IObit support with your 1[833][631][3616]order number, account email, and the date and amount of 1[833][631][3616]the charge. 3 Ask for a refund. IObit has commonly 1[833][631][3616]offered about 60 days, but earlier is better. Say: "I 1[833][631][3616]didn't intend this renewal. Please refund it, turn off automatic 1[833][631][3616]renewal and confirm in writing." 4 For Apple, use reportaproblem.apple.com. 1[833][631][3616]For Google Play, use your order history. 5 If no 1[833][631][3616]one responds, show your bank your receipt and proof. 1[833][631][3616]Prognosis: a refund is likely if you act soon. A 1[833][631][3616]refund may end access sooner than the term. Case 1[833][631][3616]2: "A Pop-Up Keeps Telling Me to Renew" Diagnosis: 1[833][631][3616]the program is nudging you. A pop-up is not a 1[833][631][3616]charge. Treatment: 1 Don't click "Renew now" or "Upgrade". 1[833][631][3616]A click can start a new paid order. 2 If 1[833][631][3616]you want to keep your current plan, check your order 1[833][631][3616]page for its end date. 3 If you want the 1[833][631][3616]pop-ups to stop, turn off promotional notifications in the program's 1[833][631][3616]settings, if available, or let the license run out and 1[833][631][3616]uninstall. 4 If you want to stop a future charge, 1[833][631][3616]use the standard treatment. Prognosis: the pop-ups continue until 1[833][631][3616]you remove or upgrade the product, but they cost nothing. 1[833][631][3616]Case 3: "The Program Says My License Expired" 1[833][631][3616]Diagnosis: the paid term ended. Many IObit tools continue as 1[833][631][3616]free versions, with fewer features. Treatment: 1 Check your 1[833][631][3616]order page for "Expired" and confirm that no renewal is 1[833][631][3616]pending. 2 Check your statement for a charge on the 1[833][631][3616]expiry date. 3 Decide whether to keep the free version, 1[833][631][3616]buy again or remove the program. Prognosis: if no 1[833][631][3616]charge occurred, you have nothing to cancel. Case 4: 1[833][631][3616]"I Can't Log In or Find My Order" Diagnosis: 1[833][631][3616]wrong email, or you bought elsewhere. Treatment: 1 Use 1[833][631][3616]the manage link in your order email, which often needs 1[833][631][3616]no password. 2 Try your other email addresses. 3 Check 1[833][631][3616]who billed you. Receipt says Where to go 1[833][631][3616]------ IObit or a payment partner The order page or 1[833][631][3616]IObit Store Apple Settings your name "Subscriptions" Google 1[833][631][3616]Google Play Payments & subscriptions Subscriptions A retailer Their 1[833][631][3616]account 4 If you still can't get in, 1[833][631][3616]contact IObit support with your name, order number and the 1[833][631][3616]last four digits of your card. Prognosis: once you 1[833][631][3616]reach the right account, the standard treatment takes minutes. 1[833][631][3616]Case 5: "I Want Out, but I Don't Know My 1[833][631][3616]Products" Diagnosis: IObit sells several tools, such as Advanced 1[833][631][3616]SystemCare, Driver Booster, Malware Fighter, Smart Defrag and Uninstaller. Each 1[833][631][3616]may have its own order. Treatment: 1 List every 1[833][631][3616]IObit program on your PC through "Settings Apps Installed apps". 1[833][631][3616]2 Search your inbox for an order for each. 3 1[833][631][3616]Apply the standard treatment to every order you find. 4 1[833][631][3616]Check store lists and other email addresses. Prognosis: cancelling 1[833][631][3616]one order doesn't cancel the others, so check them all. 1[833][631][3616]The Standard Treatment Every case uses this core 1[833][631][3616]procedure. 1 Click the manage link in your order 1[833][631][3616]email, or sign in to the IObit Store or your 1[833][631][3616]account. 2 Open "Orders" or "Subscriptions". 3 Select the product. 1[833][631][3616]4 Choose to turn off auto-renewal or cancel. 5 Decline 1[833][631][3616]any discount if you want to leave, then confirm. 6 1[833][631][3616]Refresh. The page should show "Expires on date" or "Auto-renewal: 1[833][631][3616]Off", with no next payment. 7 Save a screenshot and 1[833][631][3616]the confirmation email. For Apple, select the app and 1[833][631][3616]tap "Cancel Subscription". On a Mac, use App Store your 1[833][631][3616]name "Account Settings" "Manage". Apple purchases can't be canceled through 1[833][631][3616]a Windows browser, so use an Apple device or ask 1[833][631][3616]Apple Support to help. For Google Play, tap "Cancel subscription". 1[833][631][3616]Can't find the option? Contact IObit support and say: 1[833][631][3616]"Please turn off automatic renewal for my IObit subscription and 1[833][631][3616]confirm in writing." Managing Your Account Afterwards Task 1[833][631][3616]How ------ See your end date The order page 1[833][631][3616]Download invoices Orders or order history Remove software 1[833][631][3616]"Settings Apps Installed apps" after the end date Stop 1[833][631][3616]marketing emails Use the unsubscribe link. Marketing is separate from 1[833][631][3616]billing Renew later Buy on purpose from the IObit 1[833][631][3616]Store Follow-Up Visit The page shows an 1[833][631][3616]end date and no next payment You have a confirmation 1[833][631][3616]email or screenshot Your old renewal date is in your 1[833][631][3616]calendar Your statement shows no IObit charge on that date, 1[833][631][3616]or a month later Scam Warning A message 1[833][631][3616]saying your IObit renewal was processed and telling you to 1[833][631][3616]call a number is a scam. Real notices match an 1[833][631][3616]order you can find and never ask you to install 1[833][631][3616]remote-access software. Check your account yourself. Quick Answers 1[833][631][3616]Does uninstalling IObit software cancel the subscription? No. Only the 1[833][631][3616]order or store subscription does. Will the software stop 1[833][631][3616]right away? No. It works until the end of the 1[833][631][3616]paid term. Can I turn renewal back on? Yes, 1[833][631][3616]from the same order page before the term ends. 1[833][631][3616]Does IObit have one account for everything? Not necessarily. Each 1[833][631][3616]product may have its own order. Discharged Find 1[833][631][3616]your symptom, apply the treatment and keep your proof. Most 1[833][631][3616]cases clear within minutes.