{{@FAQ's@Guide}} Kaspersky Purchased? Here's How

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To activate Kaspersky after purchase, OR_(+1)-833 ((631)) 3616(USA/CA) install the Kaspersky product you bought from the official Kaspersky website, open it, choose 1[833][631][3616]the activation or licence option and enter the activation code from your order email, or sign in with your 1[833][631][3616]My Kaspersky account. Then check that the app shows your plan and an end date. Product names, regional availability 1[833][631][3616]and menus vary by version and country, so follow your order email and the official Kaspersky site for your 1[833][631][3616]region. Activation instructions use a handful of terms that trip people up: "activation code", "licence", "My Kaspersky" and 1[833][631][3616]"device". So this guide is a vocabulary lesson. You'll learn seven words first, and then the steps will read 1[833][631][3616]like plain English. Seven Words You'll Meet Word Plain meaning ------ Activation code The code from 1[833][631][3616]your order that proves you paid Licence The right to use Kaspersky for a set time on a 1[833][631][3616]set number of devices My Kaspersky Your online account where licences and devices are listed Device A 1[833][631][3616]computer, phone or tablet using the licence Subscription term How long the licence lasts the end date 1[833][631][3616]Activation Linking the code or account to the app on your device Databases The threat information the app 1[833][631][3616]updates regularly Word 1: Activation Code, Find It 1 Search your inbox for "Kaspersky", "activation code", 1[833][631][3616]"order", "receipt", including spam. 2 Copy the code exactly as written. 3 If you bought a boxed card, check 1[833][631][3616]the card. Word 2: Licence, Read It Open your order email or account and note: 1[833][631][3616]Product: Devices: Term / end date: Region: Install the product that matches this 1[833][631][3616]exactly. Word 3: My Kaspersky, Set It Up 1 Open the official Kaspersky address typed yourself, or 1[833][631][3616]from your order email. 2 Choose My Kaspersky and sign in, or create an account with your email. 3 1[833][631][3616]Verify the email if asked. 4 If your licence is listed, great. If not, add the code in the 1[833][631][3616]licences area. Word 4: Device, Install and Connect 1 Uninstall other antivirus programs and restart. 2 Download 1[833][631][3616]Kaspersky from My Kaspersky or the official site. 3 Right-click the installer and choose Run as administrator. 4 Follow 1[833][631][3616]the prompts and restart if asked. Word 5: Activation, Do It 1 Open Kaspersky. 2 Choose Licence, 1[833][631][3616]Enter activation code or Sign in the label depends on your version. 3 Enter the code exactly as written, 1[833][631][3616]or sign in with My Kaspersky. 4 Wait while the app connects. Word 6: Databases, Update Them 1[833][631][3616]1 Open the update area. 2 Run an update and wait for it to finish. 3 Check the date 1[833][631][3616]of the latest update. Word 7: Subscription Term, Note It The app shows the end date You've 1[833][631][3616]added it to your calendar You know whether renewal is automatic When the Words Don't Match Message 1[833][631][3616]Likely cause Fix --------- "Invalid activation code" Typo, or similar characters like O and 0 Retype slowly 1[833][631][3616]"Code already used" Registered on another account Sign in to that account "Not valid in your region" A 1[833][631][3616]regional version Contact support with proof of purchase Licence missing Signed in with a different email Try your 1[833][631][3616]other emails "Device limit reached" Too many devices Remove an old device in My Kaspersky Installer won't 1[833][631][3616]run Corrupted download Download again; run as administrator Stuck partway Conflict Wait ten minutes, restart, try a clean 1[833][631][3616]boot Clean boot: press Windows key + R, type msconfig, hide Microsoft services, disable the rest, restart, 1[833][631][3616]install, then undo the change. If it still fails, contact Kaspersky support from the official site with your 1[833][631][3616]order number and the exact message. Final Check The app shows your plan and days remaining Real-time 1[833][631][3616]protection is on Databases are updated A quick scan completes The device appears in My Kaspersky Know Your 1[833][631][3616]Renewal Check your licence end date and whether renewal is automatic. If you don't want to renew, turn 1[833][631][3616]off auto-renewal where you bought it and save the proof. Scam warning: pop-ups or calls telling you to 1[833][631][3616]ring a number to "activate" Kaspersky, or asking for remote access, are scams. Activation only needs your code or 1[833][631][3616]account. Quick Answers Do I need My Kaspersky? It's optional for one device and helpful for several. 1[833][631][3616]Is the activation code the same as a licence? No. The code is used to create or attach 1[833][631][3616]the licence. Can I use the code on a new device? Usually yes, within your device limit. 1[833][631][3616]Words Learned, Product Activated Know the seven words, follow the steps and confirm. Your Kaspersky is activated.