To cancel a PC Matic monthly subscription, OR_(+1)-833 ((631)) 3616(USA/CA) sign in to your account on pcmatic.com, open your subscription 1[833][631][3616]or billing area, select the monthly plan and turn off auto-renewal or choose cancel. If you bought 1[833][631][3616]through a retailer or an internet provider, manage it there instead. If you can't find the option, 1[833][631][3616]contact PC Matic support with your account email and ask them to stop billing and confirm in 1[833][631][3616]writing. Your protection keeps working until the end of the month you've paid for. Uninstalling PC Matic 1[833][631][3616]never stops monthly charges. Refund terms differ by plan, so check your receipt. The headline for 1[833][631][3616]this task contains three verbs: stop, disable and manage. Most people treat them as the same thing, 1[833][631][3616]but each one touches a different part of your subscription. Mixing them up is why some people 1[833][631][3616]"cancel" and still get charged. So this guide is a verb guide. It defines each verb, shows 1[833][631][3616]what it changes and what it leaves alone, and then tells you how to carry out all 1[833][631][3616]three. Three Verbs, Three Jobs Verb What it means What it changes What it leaves 1[833][631][3616]alone ------------ Stop monthly charges Make sure no more money leaves your account The payment side 1[833][631][3616]Your protection this month Disable auto-renewal Switch off the automatic repeat The renewal setting Your account 1[833][631][3616]and history Manage the subscription Look after everything around it Dates, invoices, devices, details The charge 1[833][631][3616]itself The key insight: disabling auto-renewal is the action that stops the charges. Managing is 1[833][631][3616]what you do around it. If you manage without disabling, the charges continue. Prep: Know What 1[833][631][3616]You're Stopping Search every inbox for "PC Matic", "order", "receipt" and "renewal", including spam. Open the 1[833][631][3616]newest message and record: Plan: monthly Order number: Account email: Billed by: 1[833][631][3616]Next charge date: Monthly price: Receipt says Where to act ------ PC 1[833][631][3616]Matic pcmatic.com account A retailer The retailer's account An internet or phone provider Their account 1[833][631][3616]or customer service Apple or Google The store's subscription list Apple purchases can't be 1[833][631][3616]canceled through a Windows browser, so use an Apple device or ask Apple Support to help. 1[833][631][3616]Verb 1: Disable Auto-Renewal This Is the Action That Stops the Charges 1 Go to pcmatic.com 1[833][631][3616]and sign in with the email used at purchase. Use "Forgot password" if needed. Try other emails 1[833][631][3616]if the list is empty. 2 Open "My Account", "Subscription" or "Billing". 3 Select your monthly plan. 1[833][631][3616]4 Turn off auto-renewal, or choose cancel. Wording varies. 5 If a discount or warning appears and 1[833][631][3616]you want to leave, choose "No thanks" or "Continue". A discount only applies if you stay. 6 1[833][631][3616]Confirm. 7 Refresh. The page should show "Expires on date" or "Auto-renewal: Off", with no next payment. 1[833][631][3616]Timing: do it before the next charge date. If that date is today or tomorrow, do 1[833][631][3616]it now. Can't find it? Contact PC Matic support from pcmatic.com with your name, account email, 1[833][631][3616]order number and the last four digits of your card. Say: "Please disable automatic renewal for my 1[833][631][3616]monthly PC Matic subscription and confirm in writing." Verb 2: Stop the Monthly Charges Make Sure 1[833][631][3616]of It Disabling stops the main charge. Stopping the charges means checking nothing else is still 1[833][631][3616]charging. Remove the stored card from your account after renewal shows off, if the option exists 1[833][631][3616]Remove any PayPal or wallet automatic payment Search other emails for a second PC Matic order Check 1[833][631][3616]Apple and Google subscription lists Look for a trial that converted Check your statement on the next 1[833][631][3616]charge date, and again a month later If a charge already went through: 1 Make sure 1[833][631][3616]Verb 1 is done. 2 Contact PC Matic support or the seller with your order number and 1[833][631][3616]the date and amount of the charge. 3 Ask for a refund. Monthly windows can be short, 1[833][631][3616]so act quickly and check your receipt. 4 Say: "I disabled auto-renewal before this charge. Please refund 1[833][631][3616]it and confirm in writing." 5 If no one responds, show your bank your receipt and cancellation 1[833][631][3616]proof. Verb 3: Manage the Subscription Managing is everything around the cancellation. Task How 1[833][631][3616]------ See the end of your paid month The subscription page Download invoices Orders or 1[833][631][3616]billing history Review devices on the plan The devices area. Removing one frees a slot and 1[833][631][3616]doesn't change billing Switch to a longer plan later Look for "Change plan" or buy a 1[833][631][3616]new term Update a card Billing area, only if you're staying Stop marketing emails Use 1[833][631][3616]the unsubscribe link. Marketing is separate from billing Rejoin later Buy again on purpose 1[833][631][3616]Proof the Three Verbs Worked Verb Evidence ------ Disable The page shows renewal off, and 1[833][631][3616]you have a screenshot Stop Your statement shows no PC Matic charge on the next charge 1[833][631][3616]date Manage Your invoices are saved, and your devices have a plan Also save 1[833][631][3616]the confirmation email, which can take up to an hour. Check spam. After the Month Ends 1[833][631][3616]PC Matic protects you until the end of the paid month. Afterward, Windows Security is built 1[833][631][3616]in and free, or you can choose another product. Don't run two full antivirus programs at once. 1[833][631][3616]After the end date, remove PC Matic with "Settings Apps Installed apps" PC Matic "Uninstall" restart, then 1[833][631][3616]check that Windows Security is on. Scam Warning A message saying your PC Matic payment 1[833][631][3616]was processed and telling you to call a number is a scam. Real notices match an order 1[833][631][3616]you can find and never ask you to install remote-access software. Check your account yourself. Quick 1[833][631][3616]Answers Is disabling auto-renewal the same as cancelling? In practice, yes for billing. Both stop future 1[833][631][3616]charges. Protection continues to the end of the paid month. Does uninstalling PC Matic stop monthly 1[833][631][3616]charges? No. Only the account, retailer or provider does. Will I lose protection right away? No. 1[833][631][3616]It lasts until the end of the paid month. Can I turn renewal back on? Yes, 1[833][631][3616]from the same page before the month ends. Three Verbs, One Result Disable the renewal, 1[833][631][3616]check the charges have stopped and manage what's left. Do all three, in that order.