To cancel a McAfee subscription, OR_(+1)-833 ((631)) 3616(USA/CA) sign in to your McAfee account at account.mcafee.com, open "My Account" and then 1[833][631][3616]your subscription or auto-renewal settings, and turn off auto-renewal or choose cancel. If you bought through Apple, Google 1[833][631][3616]Play, a retailer or an internet provider, cancel there instead. If you can't find the option, contact McAfee 1[833][631][3616]support with your order number and ask them to stop renewal and confirm in writing. Your protection keeps 1[833][631][3616]working until the paid term ends. McAfee has typically offered a money-back window of about 30 days on 1[833][631][3616]eligible purchases, though terms vary by plan and region, so check your receipt. Uninstalling McAfee never stops a 1[833][631][3616]charge. Where you stand on a refund depends mostly on one number: how many days have passed 1[833][631][3616]since the charge. So this guide is built as a refund staircase. Each stair is a time band. 1[833][631][3616]Find the stair you're standing on, and you'll see your realistic options and exactly what to say. Auto-renewal 1[833][631][3616]and billing are handled at the top and bottom of the staircase. Landing: Stop the Auto-Renewal First 1[833][631][3616]Whatever stair you're on, turn off auto-renewal before you do anything else. Find your order. Search 1[833][631][3616]every inbox for "McAfee", "order", "receipt" and "renewal", including spam. Record: Plan: Order number: 1[833][631][3616]Charge date: Charge amount: Billed by: Renews on: Receipt says Where to 1[833][631][3616]stop it ------ McAfee or a payment partner account.mcafee.com Apple Settings your name "Subscriptions" Google 1[833][631][3616]Google Play Payments & subscriptions Subscriptions A retailer The retailer's account Your internet provider Their account 1[833][631][3616]or customer service Turn it off. 1 Sign in with the email used at purchase. Use 1[833][631][3616]"Forgot password" if needed. 2 Open "My Account" and then your subscription or "Auto-renewal" settings. 3 Select your 1[833][631][3616]plan and choose to turn off auto-renewal or cancel. 4 Decline any discount if you want to leave, 1[833][631][3616]then confirm. 5 Check that the page shows an end date or "Auto-renewal: Off", and no next payment. 1[833][631][3616]6 Save a screenshot and the confirmation email. Apple purchases can't be canceled through a Windows browser, 1[833][631][3616]so use an Apple device or ask Apple Support to help. The Refund Staircase Stair Days 1[833][631][3616]since the charge Your realistic position --------- Stair 1 0 to 7 days Strongest. Ask right away 1[833][631][3616]Stair 2 8 to 30 days Good, within the typical window Stair 3 31 to 60 1[833][631][3616]days Uncertain. Depends on plan and goodwill Stair 4 More than 60 days Unlikely, but you can 1[833][631][3616]still stop future charges Policies differ by plan and region, so use the stairs as a 1[833][631][3616]guide and check your receipt. Stair 1: Days 0 to 7 Position: the charge is fresh 1[833][631][3616]and easy to reverse. Do: 1 Turn off renewal Landing. 2 Contact McAfee support by chat, phone 1[833][631][3616]or form from the McAfee website. 3 Say: "I was charged AMOUNT on DATE for an automatic renewal 1[833][631][3616]I didn't want. Please cancel my subscription, refund the charge and confirm in writing." 4 Give your name, 1[833][631][3616]account email, order number and the last four digits of your card. 5 Note the date, time and 1[833][631][3616]any reference number. Stair 2: Days 8 to 30 Position: you're inside the window most refund 1[833][631][3616]policies describe. Do: the same as Stair 1, but ask the same day you read this, since 1[833][631][3616]the window is closing. Mention the date of the charge, and say you're asking within the 30-day period. 1[833][631][3616]Stair 3: Days 31 to 60 Position: you may be past the standard window. Do: 1[833][631][3616]1 Still turn off renewal. 2 Ask support politely whether any refund or partial credit is possible, explaining 1[833][631][3616]that you didn't mean to renew. 3 If they refuse, ask whether they can shorten your term or 1[833][631][3616]confirm that no further charge will occur. 4 Keep their reply. Stair 4: More Than 60 Days 1[833][631][3616]Position: a refund is unlikely. Do: 1 Turn off renewal so you don't pay again. 2 1[833][631][3616]Use your remaining term. You paid for it. 3 If you believe the charge was unauthorised or a 1[833][631][3616]mistake, tell your bank and show your proof. Which Biller Handles the Refund Biller Where to 1[833][631][3616]ask ------ McAfee McAfee support Apple reportaproblem.apple.com Google Your Google Play order history A 1[833][631][3616]retailer or provider The seller's support Not heard back? Send the same message again after 3 1[833][631][3616]days, try another contact route and, if there's still no answer, show your bank your receipt, your cancellation 1[833][631][3616]proof and your messages. A refund may end access sooner. Decide whether you still want protection before 1[833][631][3616]you ask. Managing Your Billing Task How ------ See what you paid "My Account" order 1[833][631][3616]history, or the receipt Update a card Billing area of your account. Skip if you're leaving 1[833][631][3616]Check for a second subscription Search your other emails and store lists See your end date Your 1[833][631][3616]subscription page Stop marketing emails Use the unsubscribe link If you use McAfee on several 1[833][631][3616]devices, check the device list. Removing a device frees a slot but does not change billing. Proof 1[833][631][3616]Checklist The page shows an end date and no next payment You have a confirmation email or 1[833][631][3616]screenshot Your refund request is sent and dated, if you asked for one Your old renewal date is 1[833][631][3616]in your calendar Your statement shows no McAfee charge on that date, or a month later Scam 1[833][631][3616]Warning A message saying your McAfee renewal was processed and telling you to call a number is 1[833][631][3616]a scam. Real notices match an order you can find and never ask you to install remote-access software. 1[833][631][3616]Check your account yourself. After You Cancel McAfee protects you until the end date. Afterward, Windows 1[833][631][3616]Security is built in and free. Don't run two full antivirus programs at once. After the end date, 1[833][631][3616]remove McAfee with "Settings Apps Installed apps" McAfee "Uninstall" restart. Many PCs come with McAfee preinstalled, so check 1[833][631][3616]that Windows Security is on afterward. Quick Answers Does uninstalling McAfee stop auto-renewal? No. Only the 1[833][631][3616]account, store or seller does. How long do I have to ask for a refund? About 30 1[833][631][3616]days is typical. Earlier is better. Will I lose protection right away? No, unless a refund ends 1[833][631][3616]access. Otherwise it lasts until the end of the paid term. Can I turn renewal back on? 1[833][631][3616]Yes, from the same page before the term ends. Climb Down From the Right Stair Stop 1[833][631][3616]the renewal first, find your stair and say the right sentence. The sooner you ask, the better your 1[833][631][3616]odds.