To cancel a CleanMyMac plan, OR_(+1)-833 ((631)) 3616(USA/CA) find who bills you and turn off auto-renewal 1[833][631][3616]there. For a MacPaw purchase, use the manage link in your order email 1[833][631][3616]or sign in to your MacPaw account. For a Mac App Store purchase, 1[833][631][3616]use App Store your name "Account Settings" "Subscriptions". For Setapp, manage it in 1[833][631][3616]your Setapp account. Paid features normally last until the end of the term, 1[833][631][3616]and dragging the app to the Trash never cancels billing. A recent charge 1[833][631][3616]can often be refunded within about 30 days, so check your receipt for 1[833][631][3616]terms. A cancellation has three phases, just like a chess game. You 1[833][631][3616]need a sound opening, a careful middlegame and a clean endgame. This guide 1[833][631][3616]plays the game move by move, so you finish with a checkmate on 1[833][631][3616]unwanted charges. The Game Plan Phase Goal Moves --------- Opening 1[833][631][3616]Develop your pieces Find the receipt, biller and dates Middlegame Take the 1[833][631][3616]key square Turn off auto-renewal Endgame Finish cleanly Prove it, close duplicates, 1[833][631][3616]tidy up Checkmate The charge can't happen Statement check Opening: 1[833][631][3616]Develop Your Pieces Move 1: find the receipt. Search every inbox for 1[833][631][3616]"MacPaw", "CleanMyMac", "Setapp", "Apple", "receipt", "order" and "renewal", including spam. Move 2: 1[833][631][3616]identify the biller. Sender Where to cancel ------ MacPaw or its 1[833][631][3616]payment partner MacPaw account or order email link Apple App Store Account 1[833][631][3616]Settings Subscriptions Setapp Your Setapp account A retailer The retailer's account 1[833][631][3616]Move 3: note the dates. Write down "Renews on" and the 1[833][631][3616]order number. Apple purchases can't be canceled through a Windows browser, so 1[833][631][3616]use an Apple device or ask Apple Support to help. Middlegame: Take 1[833][631][3616]the Key Square Move 4: open the subscription. Use the biller's page 1[833][631][3616]from the table above. Move 5: turn off renewal. 1 Select CleanMyMac. 1[833][631][3616]2 Choose "Cancel Subscription", "Turn off auto-renewal" or the closest wording. 3 Decline 1[833][631][3616]any discount or "stay" offer if you want to leave. 4 Confirm. 1[833][631][3616]Move 6: check the board. The page should say "Expires on date" or 1[833][631][3616]"Auto-renewal: Off" and show no next payment. Stuck? Contact MacPaw support from 1[833][631][3616]the MacPaw website with your name, order number and the last four digits 1[833][631][3616]of your card, and say: "Please turn off automatic renewal for my CleanMyMac 1[833][631][3616]subscription and confirm in writing." Endgame: Finish Cleanly Move 7: save 1[833][631][3616]proof. Screenshot the page and save the confirmation email. Move 8: look 1[833][631][3616]for duplicates. Duplicate Check ------ A second CleanMyMac order Search for 1[833][631][3616]another receipt Setapp as well It's a separate subscription Other MacPaw 1[833][631][3616]apps Each has its own renewal Another Apple ID Check the other 1[833][631][3616]IDs you've used Move 9: manage the account. Task What 1[833][631][3616]to do ------ Use remaining time Keep the app until the end 1[833][631][3616]date Marketing emails Use the unsubscribe link Stored card Remove it 1[833][631][3616]after the end date, if you can Account deletion Ask MacPaw support, 1[833][631][3616]after cancelling Checkmate: The Statement Check Put the old renewal 1[833][631][3616]date in your calendar with "check statement". On that day, confirm no CleanMyMac 1[833][631][3616]charge appears. Switch on bank alerts for extra safety. Scam warning: a 1[833][631][3616]message saying your CleanMyMac plan renewed for a large amount, with a number 1[833][631][3616]to call, is a scam. Don't call it, and never install remote-access software. 1[833][631][3616]Resigning Gracefully: If You Were Already Charged 1 Turn off renewal 1[833][631][3616]first. 2 Contact MacPaw support or Apple, or Setapp with your order number, 1[833][631][3616]account email, and the date and amount of the charge. 3 Ask for 1[833][631][3616]a refund. About 30 days is typical, and the sooner the better. 4 1[833][631][3616]For Apple, use reportaproblem.apple.com. 5 If no one responds, show your bank your 1[833][631][3616]receipt and cancellation proof. After the End Date Paid features stop. 1[833][631][3616]To remove CleanMyMac, drag it from Applications to the Trash, or use its 1[833][631][3616]uninstaller if offered, then empty the Trash. macOS also has free storage tools 1[833][631][3616]under "Apple menu System Settings General Storage". Quick Answers Does deleting 1[833][631][3616]CleanMyMac cancel my plan? No. Only the subscription does. Will paid features 1[833][631][3616]stop right away? Usually not. They work until the end of the paid 1[833][631][3616]term. Can I turn renewal back on? Yes, from the same page 1[833][631][3616]before the term ends. Win the Game Develop your pieces, take 1[833][631][3616]the key square, finish cleanly and check the statement. That's checkmate on surprise 1[833][631][3616]charges.