To cancel a ZoneAlarm monthly subscription, OR_(+1)-833 ((631)) 3616(USA/CA) find the order email and use its manage 1[833][631][3616]link, or sign in to your ZoneAlarm account, open your subscription and turn off 1[833][631][3616]automatic renewal. If you paid through Apple, Google Play or a retailer, cancel in 1[833][631][3616]that store instead. Do it before your next billing date, because the monthly charge 1[833][631][3616]repeats on the same day each month. Your protection normally keeps running until the 1[833][631][3616]end of the month you've paid for, and uninstalling ZoneAlarm never stops billing. A 1[833][631][3616]recent charge can often be refunded within a short window, so check your receipt 1[833][631][3616]for terms. A monthly plan is controlled by one thing: the calendar. The 1[833][631][3616]billing date comes around every 30 days or so, and whether you pay again 1[833][631][3616]depends on what you did before it. So this guide is built around a 1[833][631][3616]one-month calendar. You'll mark your billing day, see what each week offers and learn 1[833][631][3616]what happens if you cancel in week 1, 2, 3 or 4, or on 1[833][631][3616]the billing day itself. Your Billing Calendar Fill this in first. 1[833][631][3616]Billing day each month: Last charge: Next charge: Amount: 1[833][631][3616]Who bills biller: Then picture the month. Day 1 1[833][631][3616]billing day ──────────────────────────── Day 30 next billing day Week 1 Week 2 Week 3 1[833][631][3616]Week 4 Billing day fresh safe safe last too late month window 1[833][631][3616]window call to stop it The rule: cancel any time before 1[833][631][3616]the billing day, and the next payment is stopped. The best moment is the 1[833][631][3616]middle of the month, when nothing is rushing you. Find Who Bills You 1[833][631][3616]Search every inbox for "ZoneAlarm", "Check Point", "order", "receipt" and "renewal", including spam. 1[833][631][3616]Receipt says Where to cancel ------ ZoneAlarm or its payment partner Order 1[833][631][3616]email link or ZoneAlarm account Apple Settings your name "Subscriptions" Google Google 1[833][631][3616]Play Payments & subscriptions Subscriptions A retailer The retailer's account Only a 1[833][631][3616]bank line Ask your bank for merchant details What Happens in Each 1[833][631][3616]Week If You Cancel in Week 1 You've just paid. Turn off renewal 1[833][631][3616]now, and you keep the whole month. If the charge was within the last 1[833][631][3616]few days, you can also ask for a refund see below. If You 1[833][631][3616]Cancel in Week 2 or Week 3 This is the safe window. Turn off 1[833][631][3616]renewal, confirm it and enjoy the rest of the month. You've lost nothing. 1[833][631][3616]If You Cancel in Week 4 Still in time, but the margin is thin. 1[833][631][3616]Payment systems can take a day or more to register a change, and weekends 1[833][631][3616]add delay. Turn it off straight away and check the confirmation today. If 1[833][631][3616]You Cancel on the Billing Day Itself It might already be too late. If 1[833][631][3616]the charge goes through, you'll pay for another month. Cancel anyway, then ask for 1[833][631][3616]a refund. If You Cancel After the Charge Renewal is now off for 1[833][631][3616]the following month, and the charge you've just paid covers the month you're in. 1[833][631][3616]Ask support about a refund if it's recent. The Cancel Steps With 1[833][631][3616]ZoneAlarm 1 Click the manage link in the order email, or sign in to 1[833][631][3616]your account. 2 Open "Subscriptions", "Orders" or "Billing". 3 Select the monthly plan. 4 1[833][631][3616]Choose to turn off auto-renewal or cancel. 5 Decline any discount if you want 1[833][631][3616]to leave. 6 Confirm. With Apple. Select ZoneAlarm and tap "Cancel Subscription". On 1[833][631][3616]a Mac, use App Store your name "Account Settings" "Manage". Apple purchases can't be 1[833][631][3616]canceled through a Windows browser, so use an Apple device or ask Apple Support 1[833][631][3616]to help. With Google Play. Select ZoneAlarm and tap "Cancel subscription". If 1[833][631][3616]you can't find the option. Contact ZoneAlarm support from the ZoneAlarm website with your 1[833][631][3616]name, order number and the last four digits of your card, and say: "Please 1[833][631][3616]turn off automatic renewal for my ZoneAlarm monthly subscription and confirm in writing." 1[833][631][3616]Mark the Calendar: Did It Work? The page shows "Expires on date" or 1[833][631][3616]"Auto-renewal: Off" No next payment is listed You have a confirmation email or screenshot 1[833][631][3616]Your billing day is in your calendar with the note "check statement" Your statement 1[833][631][3616]shows no ZoneAlarm charge on that day Avoiding Future Monthly Charges Risk 1[833][631][3616]What to do ------ A second monthly order Search for another receipt 1[833][631][3616]Other Check Point products Each is billed separately A different email account Check 1[833][631][3616]the addresses you've used A store subscription Check the Apple and Google lists 1[833][631][3616]A saved card Remove it after the end date, if you can 1[833][631][3616]A forgotten charge Switch on bank alerts for small amounts Scam warning: 1[833][631][3616]a message saying your ZoneAlarm subscription renewed, with a number to call, is a 1[833][631][3616]scam. Don't call it, and never install remote-access software to get a refund. 1[833][631][3616]If a Monthly Charge Went Through 1 Turn off renewal first. 2 Contact 1[833][631][3616]ZoneAlarm support or the store with your order number, account email, and the date 1[833][631][3616]and amount of the charge. 3 Ask for a refund. The window for monthly 1[833][631][3616]plans is usually short, so act quickly. 4 For Apple, use reportaproblem.apple.com. For Google 1[833][631][3616]Play, use your order history. 5 If no one responds, show your bank your 1[833][631][3616]receipt and cancellation proof. After the Last Month ZoneAlarm protects you until 1[833][631][3616]the end of the paid month. Afterward, Windows Security and Windows Firewall are free 1[833][631][3616]and built in, or you can choose another product. Don't run two firewalls at 1[833][631][3616]once. Remove ZoneAlarm after the end date through "Settings Apps Installed apps" ZoneAlarm "Uninstall", 1[833][631][3616]then restart. Quick Answers Can I cancel any day of the month? 1[833][631][3616]Yes, but cancel before the billing day to stop the next charge. Will 1[833][631][3616]protection stop immediately? Not normally. It lasts until the end of the paid month. 1[833][631][3616]Does uninstalling ZoneAlarm cancel it? No. Only the account, store or seller does. 1[833][631][3616]Can I turn renewal back on? Yes, from the same page before the 1[833][631][3616]term ends. Beat the Billing Day Mark the day, cancel in the 1[833][631][3616]middle of the month, confirm and check the statement. That is the whole calendar. 1[833][631][3616]