To cancel an AVG subscription and stop auto renewal, OR_(+1)-833 ((631)) 3616(USA/CA) sign in to your AVG Account at myaccount.avg.com, open your 1[833][631][3616]subscriptions, select the plan and choose "Unsubscribe" or turn off auto-renewal. If you bought through Apple, Google Play, a 1[833][631][3616]retailer or an internet provider, cancel there instead. If you can't find the option, contact AVG support with your 1[833][631][3616]order number and ask them to stop renewal and confirm in writing. Your protection keeps working until the paid 1[833][631][3616]term ends, and AVG has commonly offered a refund window of about 30 days on eligible purchases. Uninstalling AVG 1[833][631][3616]never stops a charge. A renewal doesn't happen by magic. It travels down a pipeline, a series of 1[833][631][3616]stages from "your plan is active" to "the card is charged". You can step in at any stage, but 1[833][631][3616]the later you step in, the fewer options remain. This guide maps the pipeline and tells you what to 1[833][631][3616]do at each stage, so wherever you are right now, you'll know your next move. The Renewal Pipeline 1[833][631][3616]1 ACTIVE -- 2 REMINDER -- 3 CHARGE -- 4 RECEIPT -- 5 NEW TERM plan runs 1[833][631][3616]email warns card billed email arrives another year Stage What's happening Your power --------- 1 Active 1[833][631][3616]Your plan is running normally Full: cancel with no rush 2 Reminder AVG or the store warns you 1[833][631][3616]of a coming charge Full: cancel before it hits 3 Charge The card is billed Partial: stop the 1[833][631][3616]next one, ask for a refund of this one 4 Receipt The confirmation email arrives Partial: same as 1[833][631][3616]stage 3 5 New term A new year has begun Limited: refund window may be closing 1[833][631][3616]Find your stage. Check your statement and your inbox. A charge already on your statement means you're at stage 1[833][631][3616]3 or later. Otherwise you're at stage 1 or 2 Prepare: Find Your Order Search every inbox 1[833][631][3616]for "AVG", "order", "receipt" and "renewal", including spam, then record: Plan: Order number: Renews on: 1[833][631][3616]Billed by: Receipt says Where to cancel ------ AVG or its payment partner myaccount.avg.com 1[833][631][3616]Apple Settings your name "Subscriptions" Google Google Play Payments & subscriptions Subscriptions A retailer The retailer's 1[833][631][3616]account Your internet provider Their account or customer service If You're at Stage 1 or 2: 1[833][631][3616]Cancel Before the Charge This is the best place to be. Do it now. 1 Go to 1[833][631][3616]myaccount.avg.com and sign in with the email used at purchase. Use "Forgot password" if needed. 2 Open "Subscriptions" and 1[833][631][3616]select your plan. 3 Choose "Unsubscribe" or turn off auto-renewal. Wording varies. 4 Decline any discount if you want 1[833][631][3616]to leave, then confirm. 5 Refresh. The page should show "Expires on date" or "Auto-renewal: Off", with no next 1[833][631][3616]payment. 6 Save a screenshot and the confirmation email. Stores: for Apple, select AVG and tap "Cancel Subscription". 1[833][631][3616]On a Mac, use App Store your name "Account Settings" "Manage". Apple purchases can't be canceled through a Windows 1[833][631][3616]browser, so use an Apple device or ask Apple Support to help. For Google Play, tap "Cancel subscription". 1[833][631][3616]Can't find it? Contact AVG support with your name, account email, order number and the last four digits of 1[833][631][3616]your card. Say: "Please turn off automatic renewal for my AVG subscription and confirm in writing." If You're 1[833][631][3616]at Stage 3 or 4: The Card Was Charged 1 Do the stage 46024 steps above right away, 1[833][631][3616]so the next year isn't charged. 2 Contact AVG support or the store with your order number, account email, 1[833][631][3616]and the date and amount of the charge. 3 Ask for a refund. About 30 days is typical. 4 1[833][631][3616]Say: "I don't want this renewal. Please cancel it, refund the charge and confirm in writing." 5 For Apple, 1[833][631][3616]use reportaproblem.apple.com. For Google Play, use your order history. 6 If no one responds, show your bank your receipt 1[833][631][3616]and cancellation proof. A refund can end protection sooner than the term, so decide whether you still need 1[833][631][3616]AVG before asking. If You're at Stage 5: A New Term Has Begun You can still act. 1[833][631][3616]1 Turn off renewal now so you don't pay for a third year. 2 Check how many days 1[833][631][3616]have passed since the charge. If it's close to 30, ask for a refund today. 3 If it's past 1[833][631][3616]the window, you may still ask, but a refund is less likely. 4 Decide whether to keep the protection 1[833][631][3616]until the end of the term. Plug the Leaks: Future Charges Cancelling one order doesn't stop charges 1[833][631][3616]from elsewhere. Check each leak. A second AVG order under another email A different AVG product, such as 1[833][631][3616]a VPN or cleanup tool A trial that converted An Apple or Google subscription A bundle with a provider 1[833][631][3616]or retailer Search other inboxes, try signing in with each email and check the store lists. Cancel anything 1[833][631][3616]you find. Proof Checklist The page shows an end date and no next payment You have a 1[833][631][3616]confirmation email or screenshot Your old renewal date is in your calendar Your statement shows no AVG charge on 1[833][631][3616]that date, or a month later Protection After AVG AVG protects you until the end date. Afterward, 1[833][631][3616]Windows Security is built in and free, or you can choose another product. Don't run two full antivirus programs 1[833][631][3616]at once. After the end date, remove AVG with "Settings Apps Installed apps" AVG "Uninstall" restart. Quick Answers 1[833][631][3616]Does uninstalling AVG stop auto renewal? No. Only the account, store or seller does. Will I lose 1[833][631][3616]protection right away? No. It lasts until the end of the paid term. What if I'm past the 1[833][631][3616]30 days? You can still stop future charges and ask for a refund, though it's less likely. Can 1[833][631][3616]I turn renewal back on? Yes, from the same page before the term ends. Step In Early 1[833][631][3616]Find your stage, cancel at the earliest point you can and plug the side leaks. The earlier you step 1[833][631][3616]in, the more you keep.