FAQ's)) MacPaw _Subscription Cancellation: {Cancel

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To cancel a MacPaw subscription, OR_(+1)-833 ((631)) 3616(USA/CA) find who bills you and turn off auto-renewal there. For a purchase from MacPaw, use the manage link 1[833][631][3616]in your order email or sign in to your MacPaw account. For a Mac App Store purchase, use App Store your name "Account 1[833][631][3616]Settings" "Subscriptions". For Setapp, manage it in your Setapp account. Paid features normally last until the end of the term, and removing an 1[833][631][3616]app never cancels billing. A recent charge can often be refunded within about 30 days, so check your receipt for terms. On 1[833][631][3616]a Mac, you find things by following breadcrumbs: menu, then submenu, then setting. So this guide is a set of breadcrumb trails. Each 1[833][631][3616]trail shows the exact path, written as a chain, for one job. Pick the job you need and follow the chain. Trail 1[833][631][3616]Map Job Where the trail starts ------ Find your biller Your inbox Cancel on the MacPaw site Your MacPaw account 1[833][631][3616]Cancel on the Mac App Store App Store Cancel on an iPhone or iPad Settings Cancel Setapp Your Setapp account 1[833][631][3616]Ask for a refund Support or Apple's problem page Remove the app Finder Trail 1: Find Your Biller 1[833][631][3616]Inbox Search "MacPaw" / "CleanMyMac" / "Setapp" / "Apple" / "receipt" / "renewal" Include spam Note the sender, order number and "Renews 1[833][631][3616]on" date. No receipt? Open Bank statement search the date and amount. Trail 2: Cancel on the MacPaw Site Order email 1[833][631][3616]"Manage" link or MacPaw website Sign in Subscriptions or Orders CleanMyMac Turn off auto-renewal Decline any discount if you want to leave, 1[833][631][3616]confirm, and check for "Expires on date". Trail 3: Cancel on the Mac App Store App Store Your name bottom left 1[833][631][3616]Account Settings Subscriptions Manage CleanMyMac or other app Cancel Subscription Confirm Apple purchases can't be canceled through a Windows browser, so use 1[833][631][3616]an Apple device or ask Apple Support to help. Trail 4: Cancel on an iPhone or iPad Settings Your name Subscriptions 1[833][631][3616]the MacPaw app Cancel Subscription Confirm Trail 5: Cancel Setapp Setapp website Sign in Account Subscription or Billing Cancel Setapp 1[833][631][3616]is a separate subscription from a CleanMyMac purchase, so cancelling one doesn't cancel the other. Trail 6: If You Can't Find the 1[833][631][3616]Option MacPaw website Support Contact Send your name, order number and the last four digits of your card, and say: "Please 1[833][631][3616]turn off automatic renewal for my MacPaw subscription and confirm in writing." Trail 7: Proof Subscription page Screenshot Save to a 1[833][631][3616]folder called "Cancellations" The page shows "Expires on date" or "Auto-renewal: Off" No next payment is listed A confirmation email is saved 1[833][631][3616]The old renewal date is in Calendar with "check statement" Trail 8: Other MacPaw Apps MacPaw sells more than CleanMyMac, and 1[833][631][3616]each app can have its own renewal. Inbox Search "MacPaw" Look at every order Cancel each separately Trail 9: Manage the 1[833][631][3616]Account Task Trail ------ Update your email MacPaw account Profile Remove a stored card Biller account Payment methods, after the 1[833][631][3616]end date Stop marketing Any MacPaw email Unsubscribe Delete the account Support Contact, only after cancelling Trail 10: Refund 1[833][631][3616]If you were charged recently: Turn off renewal Support or Apple, or Setapp Order number + date + amount Ask for 1[833][631][3616]a refund For Apple: reportaproblem.apple.com Sign in "I'd like to" Request a refund. About 30 days is typical, and the sooner the 1[833][631][3616]better. If no one responds, show your bank your receipt and cancellation proof. Scam warning: a message saying your MacPaw plan renewed 1[833][631][3616]for a large amount, with a number to call, is a scam. Don't call it, and never install remote-access software. Trail 11: 1[833][631][3616]Remove the App After the end date: Finder Applications the MacPaw app Drag to Trash Empty Trash Use the app's 1[833][631][3616]own uninstaller if one is offered. macOS also has free storage tools: Apple menu System Settings General Storage. Quick Answers Does 1[833][631][3616]deleting a MacPaw app cancel the plan? No. Only the subscription does. Will paid features stop right away? Usually not. They work 1[833][631][3616]until the end of the paid term. Is Setapp the same as a MacPaw purchase? No. It is a separate subscription. 1[833][631][3616]Can I turn renewal back on? Yes, from the same page before the term ends. Follow the Trail Pick the job, 1[833][631][3616]follow the chain, save the proof. A few clicks and your MacPaw billing is done.