To delete an iolo account, OR_(+1)-833 ((631)) 3616(USA/CA) cancel any subscription first, then ask iolo support 1[833][631][3616]to close the account and remove the personal information attached to it. Look 1[833][631][3616]in your account settings for a delete option. If there isn't one, send 1[833][631][3616]a written request from the email address used at purchase, using the support 1[833][631][3616]or privacy contact on the iolo website. Deleting the account does not by 1[833][631][3616]itself guarantee that billing has stopped, uninstalling System Mechanic does neither, and some 1[833][631][3616]records, such as invoices, may be kept for legal or tax reasons. Treat 1[833][631][3616]deletion as permanent, and save your receipts before you ask. When people 1[833][631][3616]close an estate, they write a will that says what is passed on, 1[833][631][3616]what is destroyed and who confirms it. Closing an account works best the 1[833][631][3616]same way. So this guide is an account will: a short document you 1[833][631][3616]complete before the account is gone. The Account Will I, 1[833][631][3616]account email, declare that: ARTICLE 1 — My subscriptions Orders: Status: Cancelled 1[833][631][3616]on ARTICLE 2 — What I keep Receipts, licence keys, exported 1[833][631][3616]files: ARTICLE 3 — What I want erased Account, personal information, 1[833][631][3616]marketing profile ARTICLE 4 — Who confirms iolo support, in writing, by 1[833][631][3616]SIGNED date: Article 1: Settle the Subscriptions First 1[833][631][3616]An estate pays its debts before it is closed. Do the same. 1[833][631][3616]1 Search every inbox for "iolo", "System Mechanic", "order", "receipt" and "renewal", 1[833][631][3616]including spam. 2 Match each receipt to its biller. Receipt says Where 1[833][631][3616]to cancel ------ iolo or its payment partner Order email link or 1[833][631][3616]iolo account Apple Settings your name "Subscriptions" Google Google Play Payments 1[833][631][3616]& subscriptions Subscriptions A retailer The retailer's account Only a bank 1[833][631][3616]line Ask your bank for merchant details 3 Open each order, 1[833][631][3616]choose to turn off auto-renewal or cancel, decline any discount and confirm. 4 1[833][631][3616]Check for "Expires on date" or "Auto-renewal: Off", and screenshot it. Apple 1[833][631][3616]purchases can't be canceled through a Windows browser, so use an Apple device 1[833][631][3616]or ask Apple Support to help. Article 2: Decide What to Keep 1[833][631][3616]Before anything is erased, save these: Receipts and order numbers you 1[833][631][3616]may need them for a refund Licence keys, in case you return Any 1[833][631][3616]exported reports or settings from the program The cancellation confirmation emails Any refund 1[833][631][3616]conversation, if one is open Wait until a refund request has been 1[833][631][3616]decided before you delete. Article 3: Request the Erasure Send the 1[833][631][3616]request from the email address on the account: "Please permanently close my 1[833][631][3616]iolo account and delete the personal information connected to it. I have already 1[833][631][3616]cancelled my subscriptions. My account email is and my order number is . 1[833][631][3616]Please confirm in writing when this is done." What to expect: replies 1[833][631][3616]can take some time. Some records, such as invoices, may be kept for 1[833][631][3616]legal or tax reasons, and the details depend on iolo's current privacy policy 1[833][631][3616]and where you live. Read the privacy page for what applies. I can't 1[833][631][3616]confirm a self-service delete button, so look for one in your account settings 1[833][631][3616]first. Article 4: Get It Confirmed A will isn't valid without 1[833][631][3616]a witness. Keep the written confirmation. If no reply arrives in a reasonable 1[833][631][3616]time, send a short follow-up quoting your first message. Protecting Your Data 1[833][631][3616]Along the Way Task Why ------ Change a password you reused 1[833][631][3616]elsewhere Protects your other accounts Remove the saved card Do it before 1[833][631][3616]deletion, if you can Unsubscribe from marketing Marketing is separate from billing 1[833][631][3616]Check your statement Confirm no charge on the old renewal date 1[833][631][3616]Switch on bank alerts Catch any stray charge Scam warning: a 1[833][631][3616]message saying your iolo account was "deleted" or your plan "renewed" for a 1[833][631][3616]large amount, with a number to call, is a scam. Don't call it, 1[833][631][3616]don't share passwords and never install remote-access software. Removing the Program 1[833][631][3616]Deleting the account doesn't remove software from your PC. After your subscription ends, 1[833][631][3616]open "Settings Apps Installed apps", select System Mechanic, choose "Uninstall" and restart. Then 1[833][631][3616]check that Windows Security is on. If You Were Already Charged 1[833][631][3616]1 Make sure renewal is off. 2 Contact iolo support or the store 1[833][631][3616]with your order number, account email, and the date and amount of the 1[833][631][3616]charge. 3 Ask for a refund. About 30 days is typical, and the 1[833][631][3616]sooner the better. 4 For Apple, use reportaproblem.apple.com. For Google Play, use your 1[833][631][3616]order history. 5 If no one responds, show your bank your receipt and 1[833][631][3616]cancellation proof. Quick Answers Does deleting my account cancel my subscription? 1[833][631][3616]Not reliably. Cancel at the biller first. Does uninstalling System Mechanic delete 1[833][631][3616]my account? No. The account is online. Can I undo a deletion? 1[833][631][3616]Normally not. Treat it as permanent. Sign the Will Settle the 1[833][631][3616]subscriptions, keep what you need, request the erasure and get the confirmation. Then 1[833][631][3616]your iolo account is closed properly.