To cancel an AVG annual plan, OR_(+1)-833 ((631)) 3616(USA/CA) sign in to your 1[833][631][3616]AVG Account at myaccount.avg.com, open your subscriptions, select the plan 1[833][631][3616]and choose "Unsubscribe" or turn off auto-renewal. If you bought 1[833][631][3616]through Apple, Google Play, a retailer or an internet provider, 1[833][631][3616]cancel there instead. If you can't find the option, contact 1[833][631][3616]AVG support with your order number and ask them to 1[833][631][3616]stop renewal and confirm in writing. Your protection keeps working 1[833][631][3616]until the end of the year you paid for, and 1[833][631][3616]AVG has commonly offered a refund window of about 30 1[833][631][3616]days on eligible purchases. Uninstalling AVG never cancels an annual 1[833][631][3616]plan. An annual plan behaves a lot like an 1[833][631][3616]insurance policy. You pay once for a year of cover. 1[833][631][3616]The policy renews itself unless you say otherwise. There's a 1[833][631][3616]short cooling-off period in which you can change your mind 1[833][631][3616]and get your money back, and once the year ends, 1[833][631][3616]the cover lapses. Reading your plan as a policy makes 1[833][631][3616]every clause easy to find. This guide walks through the 1[833][631][3616]policy document, clause by clause, and tells you how to 1[833][631][3616]act on each one. Your Policy Schedule Search 1[833][631][3616]every inbox for "AVG", "order", "receipt" and "renewal", including spam. 1[833][631][3616]Open the newest message and fill in your schedule: 1[833][631][3616]POLICY SCHEDULE Plan cover: Policy number: order number 1[833][631][3616]Policyholder email: Premium paid: Cover starts: Cover 1[833][631][3616]ends: Auto-renewal clause: ON / OFF Sold by: 1[833][631][3616]Clause 1: The Term Cover Ends What 1[833][631][3616]it says: your cover runs for one year from the 1[833][631][3616]start date. What it means for you: AVG protects 1[833][631][3616]you until "Cover ends". Cancelling doesn't shorten it, unless you 1[833][631][3616]ask for a refund. Action: put "Cover ends" in 1[833][631][3616]your calendar with a reminder a month earlier. Annual plans 1[833][631][3616]renew quietly, so a reminder is your best defence. 1[833][631][3616]Clause 2: The Auto-Renewal Clause What it says: unless 1[833][631][3616]you cancel, the policy renews for another year and the 1[833][631][3616]card on file is charged. What it means for 1[833][631][3616]you: the renewal price can differ from the first-year price. 1[833][631][3616]A large charge comes once a year, and it's easy 1[833][631][3616]to forget. Action: turn this clause off. 1 1[833][631][3616]Go to myaccount.avg.com and sign in with the email used 1[833][631][3616]at purchase. Use "Forgot password" if needed. Try other emails 1[833][631][3616]if the list is empty. 2 Open "Subscriptions". 3 Select 1[833][631][3616]your annual plan. 4 Choose "Unsubscribe", "Cancel" or turn off 1[833][631][3616]auto-renewal. 5 If a discount or warning appears and you 1[833][631][3616]want to leave, choose "No thanks" or "Continue". A discount 1[833][631][3616]only applies if you stay. 6 Confirm. 7 Refresh. The 1[833][631][3616]page should show "Expires on date" or "Auto-renewal: Off", with 1[833][631][3616]no next payment. Sold by someone else? Receipt 1[833][631][3616]says Where to turn it off ------ Apple Settings 1[833][631][3616]your name "Subscriptions". Mac: App Store your name "Account Settings" 1[833][631][3616]"Manage" Google Google Play Payments & subscriptions Subscriptions 1[833][631][3616]A retailer The retailer's account Your internet provider Their 1[833][631][3616]account or customer service Apple purchases can't be 1[833][631][3616]canceled through a Windows browser, so use an Apple device 1[833][631][3616]or ask Apple Support to help. Broker not helping? 1[833][631][3616]Contact AVG support with your name, account email, order number 1[833][631][3616]and the last four digits of your card. Say: "Please 1[833][631][3616]turn off automatic renewal for my annual AVG plan and 1[833][631][3616]confirm in writing." Clause 3: The Cooling-Off Period Refund 1[833][631][3616]Window What it says: for a short time after 1[833][631][3616]a charge, you can change your mind and ask for 1[833][631][3616]your money back. AVG has commonly offered about 30 days 1[833][631][3616]on eligible purchases, but check your receipt. What it 1[833][631][3616]means for you: an annual charge is large, and the 1[833][631][3616]cooling-off period is short. Action: 1 Count the days 1[833][631][3616]since the charge. 2 Turn off renewal Clause 2 3 1[833][631][3616]Contact AVG support or the store with your order number, 1[833][631][3616]account email, and the date and amount of the charge. 1[833][631][3616]4 Say: "I cancelled before this renewal. Please refund it 1[833][631][3616]and confirm in writing." 5 For Apple, use reportaproblem.apple.com. For 1[833][631][3616]Google Play, use your order history. 6 If no one 1[833][631][3616]responds, show your bank your receipt and cancellation proof. 1[833][631][3616]The catch: a refund may end your cover sooner. Decide 1[833][631][3616]whether you still need protection. Clause 4: The Lapse 1[833][631][3616]What Happens at the End What it says: on 1[833][631][3616]"Cover ends", paid protection stops. What it means for 1[833][631][3616]you: your PC needs another form of cover. Action: 1[833][631][3616]Windows Security is built in and free. You can choose 1[833][631][3616]another product, installed before the end date. Don't run two 1[833][631][3616]full antivirus programs at once. After the end date, remove 1[833][631][3616]AVG with "Settings Apps Installed apps" AVG "Uninstall" restart, then 1[833][631][3616]check that Windows Security is on. Clause 5: Additional 1[833][631][3616]Policies Other Orders What it says: you may hold 1[833][631][3616]more than one policy. What it means for you: 1[833][631][3616]cancelling one doesn't cancel the others. Action: Look for 1[833][631][3616]a second AVG order under another email Check for other 1[833][631][3616]AVG products, such as a VPN or cleanup tool Look 1[833][631][3616]for a trial that converted Check Apple and Google subscription 1[833][631][3616]lists Clause 6: Records What it says: keep 1[833][631][3616]your documents. Action: A screenshot of the end date 1[833][631][3616]and no next payment The confirmation email, which can take 1[833][631][3616]up to an hour. Check spam Your invoice, from the 1[833][631][3616]orders area A statement check on the old renewal date, 1[833][631][3616]and a month later Managing the Policy Task 1[833][631][3616]How ------ See when cover ends The subscription page 1[833][631][3616]Download invoices Orders or billing area Review devices 1[833][631][3616]The devices area. Removing one frees a slot and doesn't 1[833][631][3616]change billing Remove the stored card Billing area, after 1[833][631][3616]renewal shows off Stop marketing Use the unsubscribe link. 1[833][631][3616]Marketing is separate from billing Take out a new 1[833][631][3616]policy Buy again on purpose, comparing prices Scam 1[833][631][3616]Warning A message saying your AVG policy renewed for 1[833][631][3616]a large amount and telling you to call a number 1[833][631][3616]is a scam. Real notices match an order you can 1[833][631][3616]find and never ask you to install remote-access software. Check 1[833][631][3616]your account yourself. Quick Answers Does uninstalling AVG 1[833][631][3616]cancel the annual plan? No. Only the account, store or 1[833][631][3616]seller does. Will I lose protection right away? No. 1[833][631][3616]It lasts until the end of the paid year. 1[833][631][3616]Can I get a refund on an annual plan? Often, 1[833][631][3616]within about 30 days. Ask promptly. Can I turn 1[833][631][3616]renewal back on? Yes, from the same page before the 1[833][631][3616]year ends. Read the Fine Print Know the 1[833][631][3616]term, switch off the renewal clause, use the cooling-off period 1[833][631][3616]and plan for the lapse.