To cancel a Fortect free trial before billing starts, OR_(+1)-833 ((631)) 3616(USA/CA) sign in to your Fortect account 1[833][631][3616]or open the order email from sign-up, check the end date and turn off automatic 1[833][631][3616]renewal before that date. If you started through a reseller, an app store or a 1[833][631][3616]partner, cancel there instead. If you can't find the option, contact Fortect support with your 1[833][631][3616]order number and ask them to stop renewal and confirm in writing. Fortect has advertised 1[833][631][3616]a 60-day money-back guarantee on eligible purchases, so a charge isn't always final. Uninstalling Fortect 1[833][631][3616]never cancels a trial. Three things get mixed up in almost every "free trial" 1[833][631][3616]story: the free scan, the free trial and the money-back guarantee. They look alike, but 1[833][631][3616]only one of them can bill you without warning. So this guide is a look-alike 1[833][631][3616]lineup. Meet the three, spot which one you have, then follow the short plan for 1[833][631][3616]it. The Three Look-Alikes Look-alike What it is Can it charge you later? 1[833][631][3616]--------- 1 The free scan A free check of your PC that shows problems 1[833][631][3616]Usually no, unless you buy the repair 2 The free trial A trial period 1[833][631][3616]of the paid product, often with a card on file Yes, if it converts 1[833][631][3616]3 The money-back guarantee A refund window after you've paid Not applicable. You've already paid 1[833][631][3616]Offers change, so use your own email as the truth. Identify Yours 1[833][631][3616]Search every inbox for "Fortect", "trial", "order", "scan", "welcome" and "receipt", including spam, then 1[833][631][3616]record: What I started: scan / trial / paid plan Started on: 1[833][631][3616]Trial ends on: if any Order number: if any Card entered?: yes / no Started 1[833][631][3616]through: Fortect / reseller / store What you see You have ------ 1[833][631][3616]A scan report, and no order, no card Look-alike 1 An order or account, 1[833][631][3616]a card on file, "Renews on" Look-alike 2 A receipt for a payment already 1[833][631][3616]made Look-alike 3 Look-Alike 1: The Free Scan What it means: you 1[833][631][3616]ran a scan that listed problems and offered a paid repair. Running a scan doesn't 1[833][631][3616]start a subscription. What to do: If you never entered a card, there's nothing 1[833][631][3616]to cancel or pay. Ignore the "Fix now" or "Upgrade" prompts unless you want to 1[833][631][3616]buy. A click can start a paid order. If you want the program gone, open 1[833][631][3616]"Settings Apps Installed apps" Fortect "Uninstall". Remember that Windows Security stays on and free. 1[833][631][3616]Look-Alike 2: The Free Trial What it means: a trial period that may turn 1[833][631][3616]into a paid plan on the end date. What to do, before billing starts: 1[833][631][3616]1 Find the trial's end date in your account or email. 2 Go to the 1[833][631][3616]Fortect website and sign in with the email used at sign-up. Use "Forgot password" if 1[833][631][3616]needed. Try other emails if the list is empty. 3 Open "Subscriptions", "Orders" or "Billing". 1[833][631][3616]4 Select the trial. 5 Choose to turn off auto-renewal or cancel. 6 Decline any 1[833][631][3616]discount if you want to leave, then confirm. 7 Refresh. The page should show "Trial 1[833][631][3616]ends on date" with renewal off, or "Expires on date", and no next payment. 8 1[833][631][3616]Save a screenshot and the confirmation email. Stores. For Apple, select Fortect and tap 1[833][631][3616]"Cancel Subscription". On a Mac, use App Store your name "Account Settings" "Manage". Apple purchases 1[833][631][3616]can't be canceled through a Windows browser, so use an Apple device or ask Apple 1[833][631][3616]Support to help. For Google Play, use Payments & subscriptions Subscriptions "Cancel subscription". For a 1[833][631][3616]reseller, open their account and turn off auto-renew, or ask them. Can't find it? 1[833][631][3616]Contact Fortect support from the website with your name, account email, order number and the 1[833][631][3616]last four digits of your card. Say: "Please turn off automatic renewal for my free 1[833][631][3616]trial and confirm in writing." Does the trial keep working? Often yes until the 1[833][631][3616]end date, but check your confirmation. After the end date, paid repairs stop. Look-Alike 1[833][631][3616]3: The Money-Back Guarantee What it means: you've already been charged, and the guarantee 1[833][631][3616]is your safety net. What to do: 1 Turn off renewal first see Look-Alike 1[833][631][3616]2 2 Check the purchase date against the advertised 60-day window and your receipt. 3 1[833][631][3616]Contact Fortect support or the store with your order number, account email, and the date 1[833][631][3616]and amount of the charge. 4 Say: "I intended to cancel during the trial. Please 1[833][631][3616]refund the charge, turn off automatic renewal and confirm in writing." 5 For Apple, use 1[833][631][3616]reportaproblem.apple.com. For Google Play, use your order history. 6 If no one responds, show your 1[833][631][3616]bank your receipt and proof. A refund may end access sooner than the term, 1[833][631][3616]so decide whether you want to keep using Fortect first. Spot the Mix-Up Early 1[833][631][3616]If you think... But actually... Fix --------- "I ran a free scan, so 1[833][631][3616]I'm subscribed" A scan isn't a subscription Check for an order "I'm on a 1[833][631][3616]free trial, so I can't be charged" A trial can convert Turn off renewal 1[833][631][3616]"I got a refund guarantee, so I can ignore this" The guarantee has a deadline 1[833][631][3616]Ask promptly Avoid Unexpected Charges Put the trial end date in your 1[833][631][3616]calendar with an alert two days earlier Turn off renewal on day one, and keep 1[833][631][3616]using the trial Check other emails and store lists for a second trial Check your 1[833][631][3616]statement on the end date and a month later Scam Warning A message 1[833][631][3616]saying your Fortect trial converted, or telling you to call a number about a charge, 1[833][631][3616]is a scam. Real notices match an order you can find and never ask you 1[833][631][3616]to install remote-access software. Check your account yourself. Quick Answers Is a Fortect 1[833][631][3616]scan the same as a trial? No. A scan checks your PC. A trial is 1[833][631][3616]a period of the paid product. Does uninstalling Fortect cancel the trial? No. Only 1[833][631][3616]the account or store does. Will I be charged if I cancel in time? 1[833][631][3616]Normally no. Check your confirmation for the exact end date. Can I still get 1[833][631][3616]my money back after a charge? Often, within the advertised window. Ask quickly. Know 1[833][631][3616]Which One You Have Free scan, free trial or money-back guarantee. Identify the look-alike 1[833][631][3616]first, then act.