To cancel FixMeStick and avoid future charges, OR_(+1)-833 ((631)) 3616(USA/CA) sign in to your account 1[833][631][3616]on the FixMeStick website, open your subscription or license and turn off 1[833][631][3616]automatic renewal or choose cancel. If you bought through a retailer or 1[833][631][3616]reseller, turn it off there. If you can't find the option, contact 1[833][631][3616]FixMeStick support with your order number and ask them to stop billing 1[833][631][3616]and confirm in writing. The stick itself is yours to keep, and 1[833][631][3616]cancelling affects only the paid scanning and update service, which usually continues 1[833][631][3616]until the term ends. Unplugging or throwing away the stick never stops 1[833][631][3616]a charge. Check your receipt for the current refund terms. Most 1[833][631][3616]"avoid future charges" guides give you the cancel button and stop. But 1[833][631][3616]a charge usually comes back because of what you did not do 1[833][631][3616]afterwards. This guide is built as a before, during, after story with 1[833][631][3616]a seven-day watch plan, so the cancellation actually sticks. The Seven-Day 1[833][631][3616]Plan at a Glance Day Action Time --------- Day 0 1[833][631][3616]Cancel and capture proof 10 min Day 1 Check the email 1[833][631][3616]and account again 2 min Day 3 Hunt for a second 1[833][631][3616]order 5 min Day 7 Review the account and calendar 2 1[833][631][3616]min Renewal date Check your statement 1 min Renewal + 1[833][631][3616]30 days Final statement check 1 min Day 0: Cancel 1[833][631][3616]and Capture Proof Find the order. Search every inbox for "FixMeStick", 1[833][631][3616]"order", "receipt" and "renewal", including spam. Open the newest message and note: 1[833][631][3616]Plan: Order number: Renewal date: 1[833][631][3616]Find who bills you. Receipt says Where to cancel ------ 1[833][631][3616]FixMeStick Your FixMeStick account A retailer The retailer's account Apple 1[833][631][3616]or Google The store's subscription list Only a bank line Ask 1[833][631][3616]your bank for merchant details Cancel. 1 Go to the 1[833][631][3616]FixMeStick website and sign in with the email used at purchase. Use 1[833][631][3616]"Forgot password" if needed. 2 Open "My Account", "Subscriptions" or "Licenses". 3 1[833][631][3616]Select your subscription. 4 Choose to turn off auto-renewal or cancel. 5 1[833][631][3616]Decline any discount if you want to leave, then confirm. 6 Refresh 1[833][631][3616]the page. It should show "Expires on date" or "Auto-renewal: Off" with 1[833][631][3616]no next payment. For Apple, select FixMeStick and tap "Cancel Subscription". 1[833][631][3616]Apple purchases can't be canceled through a Windows browser, so use an 1[833][631][3616]Apple device or ask Apple Support to help. For Google Play, use 1[833][631][3616]Payments & subscriptions Subscriptions. Capture proof. Take a screenshot of the 1[833][631][3616]page. Save any confirmation email. Can't find the option? Contact FixMeStick 1[833][631][3616]support with your name, account email, order number and the last four 1[833][631][3616]digits of your card. Say: "Please turn off automatic renewal for my 1[833][631][3616]FixMeStick subscription and confirm in writing." Day 1: Check the Email 1[833][631][3616]and Account Again Open your inbox and look for a confirmation. 1[833][631][3616]If none arrived, check spam. Then sign in again and make sure 1[833][631][3616]the page still shows renewal off. This catches a cancellation that didn't 1[833][631][3616]save. If the page says "Renews on" again, repeat Day 0 1[833][631][3616]and contact support. Day 3: Hunt for a Second Order 1[833][631][3616]Many future charges come from an order you forgot. Search your 1[833][631][3616]other email addresses for "FixMeStick" Try signing in with each email Check 1[833][631][3616]Apple and Google subscription lists Look through your statement for earlier FixMeStick 1[833][631][3616]lines Check for a plan bought as a gift or for a 1[833][631][3616]family member Cancel each extra order the same way as Day 1[833][631][3616]0 Day 7: Review Open your account once more and 1[833][631][3616]make sure every order shows an end date. Put the renewal date 1[833][631][3616]in your calendar with a reminder a week earlier. Also decide 1[833][631][3616]what to do with the stick. It's a physical device you own, 1[833][631][3616]so you can keep it for occasional scans. Without an active subscription, 1[833][631][3616]its updates may stop at the end of the term, so its 1[833][631][3616]scan results may become less current. Renewal Date: Check Your Statement 1[833][631][3616]On your old renewal date, look for a FixMeStick charge. 1[833][631][3616]No charge: the cancellation worked. A charge appears: 1 Show support 1[833][631][3616]your screenshot and confirmation. 2 Ask for a refund. Requests soon after 1[833][631][3616]a charge have the best chance. 3 For Apple, use reportaproblem.apple.com. For 1[833][631][3616]Google Play, use your order history. 4 If no one responds, show 1[833][631][3616]your bank your receipt and cancellation proof. Renewal + 30 Days: 1[833][631][3616]Final Check One last glance at your statement a month later. 1[833][631][3616]If it's clear, you can relax. What Can Still Go Wrong 1[833][631][3616]Problem Why Fix --------- Charged after cancelling A second order 1[833][631][3616]or a store plan Hunt for it on Day 3 Marketing 1[833][631][3616]emails continue Marketing is separate from billing Use the unsubscribe link 1[833][631][3616]Page shows "Renews on" again Cancellation didn't save Repeat and contact support 1[833][631][3616]Email says renewal "processed", call us Likely a scam Don't call; 1[833][631][3616]check your account Protection While You Wait FixMeStick is 1[833][631][3616]a scanner you boot from a USB stick, and it isn't a 1[833][631][3616]replacement for everyday protection. Windows Security stays on and is free, so 1[833][631][3616]your PC keeps basic protection after you cancel. Quick Answers 1[833][631][3616]Does throwing away the stick stop charges? No. Only the account, retailer 1[833][631][3616]or seller can. Do I keep the stick after cancelling? Yes. 1[833][631][3616]It's a device you own. Will the service stop right away? 1[833][631][3616]Paid services usually run until the end of the paid period. 1[833][631][3616]Can I turn renewal back on? Yes, from your account before the 1[833][631][3616]term ends. Watch It for a Week Cancel, prove it, 1[833][631][3616]check again, hunt for duplicates and glance at your statement on the 1[833][631][3616]renewal date. That's how a cancellation sticks.