FAQ's)) How to Activate Webroot After Purchase

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To activate Webroot after purchase, OR_(+1)-833 ((631)) 3616(USA/CA) enter your keycode in the Webroot app if it's already 1[833][631][3616]installed or during the installation if it isn't, then sign in to your Webroot account 1[833][631][3616]to link the device. Your starting point decides the exact steps, so find yours below. 1[833][631][3616]When activation is done, the app shows your plan and days remaining. Menu names vary 1[833][631][3616]by version and plan, so follow your own app and order email, and download only 1[833][631][3616]from the official Webroot site. The question isn't just "how do I activate?" It's 1[833][631][3616]"where am I starting from?". So this guide has three starting points. Pick the one 1[833][631][3616]that matches your situation and ignore the rest. Which Starting Point Are You? 1[833][631][3616]Your situation Go to ------ Webroot isn't installed on this device yet Starting Point 1[833][631][3616]1 Webroot is installed as a trial or free version Starting Point 2 1[833][631][3616]Webroot is installed but shows Expired or a problem Starting Point 3 First, 1[833][631][3616]Find Your Keycode 1 Search your inbox for "Webroot", "keycode", "order", "receipt" and "activation", 1[833][631][3616]including spam. 2 Copy the keycode exactly as written. It's usually a 20-character code with 1[833][631][3616]dashes. 3 If you bought a boxed card, look on the card. Starting Point 1[833][631][3616]1: Not Installed Yet 1 Uninstall other antivirus programs and restart. 2 Open the 1[833][631][3616]official Webroot address typed yourself, or from your order email and download the installer. 3 1[833][631][3616]Right-click it and choose Run as administrator. 4 When the installer asks for a keycode, 1[833][631][3616]paste it. 5 Finish the install and let the first scan run. 6 Sign in 1[833][631][3616]to your Webroot account, or create one with the email on your purchase. Starting 1[833][631][3616]Point 2: Installed as a Trial or Free Version 1 Open Webroot. 2 Look 1[833][631][3616]for Activate, Enter keycode, My Account or a similar option names vary. 3 Enter the 1[833][631][3616]keycode exactly as written. 4 Confirm, and wait for the app to refresh. 5 Check 1[833][631][3616]that the trial label is gone and your plan appears. If you don't see 1[833][631][3616]a place to enter the keycode, sign in to your Webroot account and add the 1[833][631][3616]keycode there, then reopen the app. Starting Point 3: Installed but Expired or Showing 1[833][631][3616]a Problem 1 Open the app and note the message or status. 2 Check 1[833][631][3616]your account for the plan's end date. 3 If your plan is current, sign out 1[833][631][3616]and in again, or restart the app. 4 If it still shows Expired, enter the 1[833][631][3616]keycode again in the activate option. 5 If that fails, uninstall Webroot, restart and install 1[833][631][3616]a fresh copy from your account, then enter the keycode. Confirm Activation The 1[833][631][3616]app shows your plan name and days remaining Real-time protection is on The device appears 1[833][631][3616]in your Webroot account A quick scan completes If Activation Fails Problem Likely 1[833][631][3616]cause Fix --------- Keycode rejected Typo, or similar characters like O and 0 Retype 1[833][631][3616]slowly "Already in use" Registered on another account Sign in to that account 1[833][631][3616]App still shows a trial Not refreshed Restart the app; check the internet Plan 1[833][631][3616]missing in account Wrong email Try your other emails "Maximum devices" Device limit reached 1[833][631][3616]Deactivate an old device If it still fails, contact Webroot support from the 1[833][631][3616]official site with your order number and the exact message. Know Your Renewal 1[833][631][3616]Many Webroot plans renew automatically. Check your account for the renewal date, and if you 1[833][631][3616]don't want to renew, turn off auto-renewal where you bought it and save the proof. 1[833][631][3616]Scam warning: pop-ups or calls telling you to ring a number to "activate" Webroot, 1[833][631][3616]or asking for remote access, are scams. Activation only needs your keycode. Quick Answers 1[833][631][3616]Can I activate without reinstalling? Yes, if Webroot is already installed, you can enter 1[833][631][3616]the keycode in the app. Do I need a new keycode for a new 1[833][631][3616]PC? Usually not, because the same keycode can be used within the plan's device limit. 1[833][631][3616]Where do I find the keycode if I lost it? Search your order email 1[833][631][3616]or check your Webroot account. Start Where You Are Pick your starting point, 1[833][631][3616]enter the keycode, link the account and confirm. Your Webroot is active.