To cancel an antivirus subscription, OR_(+1)-833 ((631)) 3616(USA/CA) find who bills you and turn off automatic renewal in that place. If you bought 1[833][631][3616]from the antivirus maker, use the manage link in your order email or sign in to the maker's account page. 1[833][631][3616]If you bought through Apple, Google Play, a retailer or your internet provider, cancel there instead. Protection normally keeps running 1[833][631][3616]until the end of the paid term, and uninstalling the antivirus never stops billing. Before the end date, make sure 1[833][631][3616]something else is protecting your PC, such as the free Windows Security that is built into Windows. Every antivirus 1[833][631][3616]brand uses different menus, but every cancellation answers the same eight questions. So this guide is a fill-in-the-blank worksheet. You 1[833][631][3616]complete eight short sentences about your own subscription, and when the blanks are filled, the sentences become your personal cancellation 1[833][631][3616]plan. It works for any brand. The Worksheet Copy this block and fill it in as you read. 1[833][631][3616]1 My antivirus is called . 2 I was billed by . 3 My order number is . 1[833][631][3616]4 It renews or expires on . 5 I will cancel at . 6 After the end date, my PC 1[833][631][3616]will be protected by . 7 Proof that I cancelled: . 8 I will check my statement on . 1[833][631][3616]Blank 1: "My antivirus is called " Look at the program's window or your receipt. Write the exact 1[833][631][3616]name, such as the brand and the plan. If the program came preinstalled on a new PC, it may be 1[833][631][3616]a trial, so write "preinstalled trial" as well. Blank 2: "I was billed by " This is the 1[833][631][3616]most important blank. Search every inbox for the brand name, "order", "receipt" and "renewal", including spam, then match the sender. 1[833][631][3616]If the receipt comes from... Write this ------ The antivirus maker or its payment partner The maker 1[833][631][3616]Apple Apple Google Google Play A store or reseller The store's name Your internet provider The provider's 1[833][631][3616]name Your employer or school Employer or school Nothing found "Bank statement only" If you wrote 1[833][631][3616]"Bank statement only", ask your bank for the merchant's name and details, then check the Apple and Google subscription lists. 1[833][631][3616]Blank 3: "My order number is " Copy it from the top of the receipt. Support will ask 1[833][631][3616]for this first. Blank 4: "It renews or expires on " Open the subscription page and find "Renews 1[833][631][3616]on" or "Expires on". The word matters: The page says... It means... ------ Renews on A charge is 1[833][631][3616]coming Expires on Renewal is already off Valid until Usually the end date, but check the renewal setting 1[833][631][3616]Write the date in your calendar, with an alert a week earlier. Blank 5: "I will cancel 1[833][631][3616]at " Fill in the answer from Blank 2 Billed by Cancel at ------ The maker The 1[833][631][3616]maker's account page or order email link Apple Settings your name "Subscriptions" Google Google Play Payments & subscriptions 1[833][631][3616]Subscriptions A store The store's account Your provider Your provider's account Your employer or school Your administrator 1[833][631][3616]Then complete these steps in that place: 1 Open "Subscriptions", "Orders" or "Billing". 2 Select the antivirus. 3 1[833][631][3616]Choose "Turn off auto-renewal" or "Cancel Subscription". 4 Decline any discount if you want to leave. 5 Confirm. On 1[833][631][3616]a Mac, Apple purchases are managed through App Store your name "Account Settings" "Manage". Apple purchases can't be canceled through 1[833][631][3616]a Windows browser, so use an Apple device or ask Apple Support to help. Stuck? Contact the maker's support 1[833][631][3616]from its website with your name, order number and the last four digits of your card, and say: "Please turn 1[833][631][3616]off automatic renewal for my antivirus subscription and confirm in writing." Blank 6: "After the end date, my PC 1[833][631][3616]will be protected by " Never leave this blank empty. Your options are: Option Cost Notes --------- 1[833][631][3616]Windows Security Free Built into Windows and kept updated A free third-party product Free Make sure it is from 1[833][631][3616]a trusted maker A different paid product Paid Compare before buying Staying with the current one Paid Possibly 1[833][631][3616]at a cheaper plan Don't run two full antivirus programs at the same time. When the replacement is 1[833][631][3616]ready, remove the old program through "Settings Apps Installed apps" select it "Uninstall", then restart. Use the maker's official removal 1[833][631][3616]tool if leftovers remain. Blank 7: "Proof that I cancelled " Fill in what you actually hold: 1[833][631][3616]A screenshot showing "Expires on date" or "Auto-renewal: Off" A confirmation email A support reply, if you used support 1[833][631][3616]If you can't fill in this blank, you haven't finished. Blank 8: "I will check my statement on " 1[833][631][3616]Write the old renewal date. On that day, look for any charge from the antivirus. Switch on bank alerts 1[833][631][3616]as well. Reading Your Completed Worksheet If every sentence has a real answer, you now have a complete 1[833][631][3616]plan: you know the product, the biller, the order, the deadline, the place to cancel, your replacement, your proof and 1[833][631][3616]your check date. If You Were Already Charged 1 Turn off renewal first Blank 5 2 Contact the 1[833][631][3616]maker's support or the store with your order number, account email, and the date and amount of the charge. 3 1[833][631][3616]Ask for a refund. About 30 days is a common window, and the terms are on your receipt. 4 For 1[833][631][3616]Apple, use reportaproblem.apple.com. For Google Play, use your order history. 5 If no one responds, show your bank your receipt 1[833][631][3616]and cancellation proof. Scam warning: a message saying your antivirus renewed for a large amount, with a number to 1[833][631][3616]call, is a scam. Don't call it, and never install remote-access software. Quick Answers Does uninstalling antivirus cancel 1[833][631][3616]the subscription? No. Only the account, store or seller does. Will protection stop right away if I cancel? Not 1[833][631][3616]normally. It lasts until the end of the paid term. Is Windows Security enough? For many people it is 1[833][631][3616]a solid, free baseline. Choose more if you need extras. Can I turn renewal back on? Yes, from the 1[833][631][3616]same page before the term ends. Fill in All Eight Eight blanks, one plan. Complete the worksheet and 1[833][631][3616]your antivirus subscription ends on your terms, with your PC still protected.