To cancel a CleanMyMac membership, OR_(+1)-833 ((631)) 3616(USA/CA) find out who bills you, then turn 1[833][631][3616]off renewal there. If MacPaw bills you, sign in to your MacPaw 1[833][631][3616]account my.macpaw.com, open your subscriptions and turn off auto-renewal or choose cancel. 1[833][631][3616]If you bought through the Mac App Store or an iPhone, cancel 1[833][631][3616]in your Apple ID subscriptions. If it came through Setapp, cancel in 1[833][631][3616]your Setapp account. CleanMyMac keeps working until the term you paid for 1[833][631][3616]ends, and MacPaw has typically offered a refund window of about 30 1[833][631][3616]days on eligible purchases. Deleting the app never cancels a membership. 1[833][631][3616]A membership is a lot like a library card. You hold it, 1[833][631][3616]it has dates attached and it renews on its own unless you 1[833][631][3616]say otherwise. Keeping that picture in mind makes the whole process simpler. 1[833][631][3616]This guide walks through a library visit: check your card, look at 1[833][631][3616]the due date, switch off automatic renewal, return the book and settle 1[833][631][3616]any fine. At the end you walk out with a receipt. 1[833][631][3616]The Library Visit at a Glance Library step In CleanMyMac terms 1[833][631][3616]------ 1 Check your card Find your order and biller 1[833][631][3616]2 Read the due date Note the renewal and end dates 1[833][631][3616]3 Switch off auto-renewal of the loan Turn off auto-renewal 4 1[833][631][3616]Return the book Remove the app after the end date 5 1[833][631][3616]Pay or dispute any fine Refund and recurring charges 6 Take 1[833][631][3616]your receipt Save proof Step 1: Check Your Card 1[833][631][3616]Search every inbox for "MacPaw", "CleanMyMac", "Setapp", "order", "receipt" and "renewal", including 1[833][631][3616]spam. Open the newest message and fill in your card: 1[833][631][3616]LIBRARY CARD Membership: CleanMyMac plan Order number: Issued by: MacPaw / 1[833][631][3616]Apple / Setapp Account email: Then match who issued 1[833][631][3616]it. Receipt says Where the desk is ------ MacPaw my.macpaw.com 1[833][631][3616]Apple Mac: App Store your name "Account Settings" "Manage". iPhone or 1[833][631][3616]iPad: Settings your name "Subscriptions" Setapp Your Setapp account A 1[833][631][3616]reseller Their account Apple purchases can't be canceled through a 1[833][631][3616]Windows browser, so use an Apple device or ask Apple Support to 1[833][631][3616]help. Step 2: Read the Due Date Open your order 1[833][631][3616]or subscription and note two dates. Renews on: the day 1[833][631][3616]the card is charged Paid through: the last day you can use 1[833][631][3616]it Put the renewal date in your calendar with a 1[833][631][3616]reminder a week earlier. Step 3: Switch Off Auto-Renewal MacPaw 1[833][631][3616]account 1 Go to my.macpaw.com and sign in with the email used 1[833][631][3616]at purchase. Use "Forgot password" if needed. 2 Open "Subscriptions", "Orders" or 1[833][631][3616]"Billing". 3 Select your CleanMyMac membership. 4 Choose to turn off auto-renewal 1[833][631][3616]or cancel. 5 Decline any discount if you want to leave, then 1[833][631][3616]confirm. Apple 1 Open the subscriptions area on your Mac or 1[833][631][3616]iPhone. 2 Select CleanMyMac and tap or click "Cancel Subscription". 3 Confirm. 1[833][631][3616]Apple shows an expiry date. Setapp 1 Sign in to your 1[833][631][3616]Setapp account. 2 Open your subscription or billing area. 3 Choose to 1[833][631][3616]cancel or turn off renewal, and confirm. Check it: the page 1[833][631][3616]should show "Expires on date" or "Auto-renewal: Off", with no next payment. 1[833][631][3616]The librarian won't help? Contact MacPaw support from macpaw.com with your 1[833][631][3616]name, account email, order number and the last four digits of your 1[833][631][3616]card. Say: "Please turn off automatic renewal for my CleanMyMac membership and 1[833][631][3616]confirm in writing." Step 4: Return the Book You may 1[833][631][3616]keep the app until the "paid through" date. After it: 1 1[833][631][3616]Quit CleanMyMac. 2 Drag the app to the Trash, or use its 1[833][631][3616]own uninstall option. 3 Empty the Trash. 4 Optionally clear leftover support 1[833][631][3616]files. macOS has free storage tools under "System Settings General Storage". 1[833][631][3616]The built-in protections stay on without CleanMyMac. Careful: returning the book 1[833][631][3616]deleting the app before step 3 does not end the membership. You'd 1[833][631][3616]still be charged. Step 5: Pay or Dispute Any Fine 1[833][631][3616]A "fine" is a charge you don't want. If a recurring 1[833][631][3616]charge got through: 1 Make sure step 3 is complete. 2 Contact 1[833][631][3616]MacPaw support or Apple or Setapp with your order number, account email, 1[833][631][3616]and the date and amount of the charge. 3 Ask for a 1[833][631][3616]refund. About 30 days is typical, so act quickly. 4 Say: "I 1[833][631][3616]cancelled before this renewal. Please refund it and confirm in writing." 5 1[833][631][3616]For Apple, use reportaproblem.apple.com. 6 If no one responds, show your bank 1[833][631][3616]your receipt and cancellation proof. Hunt for other recurring charges: A 1[833][631][3616]second membership under another email CleanMyMac through Setapp and on its own 1[833][631][3616]Another MacPaw app with its own plan A free trial that converted 1[833][631][3616]Step 6: Take Your Receipt A screenshot showing the end 1[833][631][3616]date and no next payment A confirmation email, which can take up 1[833][631][3616]to an hour. Check spam Your renewal date in your calendar Your 1[833][631][3616]statement showing no MacPaw charge on that date, or a month later 1[833][631][3616]Managing the Membership Afterwards Task How ------ See the 1[833][631][3616]end date Order page or Apple subscriptions Renew later Buy or 1[833][631][3616]renew from the same account Download invoices The orders area 1[833][631][3616]Stop marketing emails Use the unsubscribe link. Marketing is separate from billing 1[833][631][3616]Move to Setapp Check whether your Setapp plan includes the app, 1[833][631][3616]then cancel the stand-alone one Quick Answers Does deleting 1[833][631][3616]CleanMyMac end the membership? No. Only the account, Apple or Setapp does. 1[833][631][3616]Will it stop working right away? No. It works until the 1[833][631][3616]end of the paid term. Can I turn renewal back on? 1[833][631][3616]Yes, from the same page before the term ends. Can I 1[833][631][3616]get a refund? Often, within about 30 days. Ask quickly. Return 1[833][631][3616]It Properly Check the card, read the due date, switch off 1[833][631][3616]the loan renewal and keep your receipt.