The easy way to cancel Total Defense is to sign in 1[833][631][3616]to your Total Defense account, OR_(+1)-833 ((631)) 3616(USA/CA) open your subscription or license and 1[833][631][3616]turn off automatic renewal or choose cancel. If you bought through 1[833][631][3616]a retailer, an app store or an internet provider, turn it 1[833][631][3616]off there instead. If you can't find the option, contact Total 1[833][631][3616]Defense support with your order number and ask them to stop 1[833][631][3616]renewal and confirm in writing. Your protection keeps working until the 1[833][631][3616]paid term ends, and many sellers offer a money-back window of 1[833][631][3616]about 30 days, so check your receipt for the exact terms. 1[833][631][3616]Uninstalling Total Defense never stops auto-renewal. What makes cancelling feel 1[833][631][3616]hard is not knowing who is supposed to do what. You 1[833][631][3616]click something, wait for something and wonder whether the other side 1[833][631][3616]did its part. So this guide is a who-does-what handoff chart. 1[833][631][3616]Every step is labelled with who acts: you, Total Defense or 1[833][631][3616]the store, or your bank. Once you see where your part 1[833][631][3616]ends, the whole thing becomes easy. The Handoff Chart 1[833][631][3616]Step You Total Defense or the store Your bank ------------ 1[833][631][3616]1 Find the order Search and note the details 2 1[833][631][3616]Sign in Enter your details Shows your subscription 3 Turn 1[833][631][3616]off renewal Click and confirm Records the change 4 Confirm 1[833][631][3616]Save proof Sends an email 5 Renewal date Check your 1[833][631][3616]statement Doesn't charge Shows no charge 6 If charged Ask 1[833][631][3616]for a refund Reviews the request Can step in if ignored 1[833][631][3616]Your part is steps 1 to 4 and a 1[833][631][3616]quick check at step 5 Everything else belongs to someone else. 1[833][631][3616]Step 1: Find the Order Your Part Search every 1[833][631][3616]inbox for "Total Defense", "order", "receipt" and "renewal", including spam. Open 1[833][631][3616]the newest message and note: Plan: Order number: 1[833][631][3616]Renews on: Billed by: Then match 1[833][631][3616]the biller. Receipt says Where to cancel ------ Total 1[833][631][3616]Defense or a payment partner Your Total Defense account Apple 1[833][631][3616]Settings your name "Subscriptions" Google Google Play Payments & subscriptions 1[833][631][3616]Subscriptions A retailer or provider Their account or customer service 1[833][631][3616]Step 2: Sign In You, Then Total Defense 1[833][631][3616]Go to the Total Defense website and sign in with the 1[833][631][3616]email used at purchase. Use "Forgot password" if needed. Total Defense 1[833][631][3616]then shows your subscriptions. If the list is empty, try your 1[833][631][3616]other email addresses. Step 3: Turn Off Renewal You, Then 1[833][631][3616]Total Defense 1 Open "My Account", "Subscriptions" or "Licenses". 2 1[833][631][3616]Select your plan. 3 Choose to turn off auto-renewal or cancel. 1[833][631][3616]4 Decline any discount if you want to leave. 5 Confirm 1[833][631][3616]on the final screen. The system records the change. That's 1[833][631][3616]Total Defense's part. Stores: for Apple, select Total Defense and 1[833][631][3616]tap "Cancel Subscription". On a Mac, use App Store your name 1[833][631][3616]"Account Settings" "Manage". Apple purchases can't be canceled through a Windows 1[833][631][3616]browser, so use an Apple device or ask Apple Support to 1[833][631][3616]help. For Google Play, tap "Cancel subscription". With a retailer or 1[833][631][3616]provider, open their account and switch off auto-renew, or ask them 1[833][631][3616]to. Can't find the option? Contact Total Defense support from 1[833][631][3616]the website with your name, account email, order number and the 1[833][631][3616]last four digits of your card. Say: "Please turn off automatic 1[833][631][3616]renewal for my Total Defense subscription and confirm in writing." Then 1[833][631][3616]it's their part to do it. Step 4: Confirm You, 1[833][631][3616]Then Total Defense Refresh the page. It should show "Expires 1[833][631][3616]on date" or "Auto-renewal: Off" with no next payment. Take a 1[833][631][3616]screenshot. Total Defense should send a confirmation email, which may 1[833][631][3616]take up to an hour. Check spam if it doesn't arrive. 1[833][631][3616]If nothing comes, your screenshot is your proof. If the 1[833][631][3616]page still says "Renews on", the change didn't save. Repeat Step 1[833][631][3616]3, try a private window or contact support. Step 5: 1[833][631][3616]The Renewal Date You, Total Defense, Your Bank Put your 1[833][631][3616]old renewal date in your calendar. On that day, look at 1[833][631][3616]your statement. What should happen: Total Defense doesn't charge, and 1[833][631][3616]your bank shows nothing. If a charge appears, go to 1[833][631][3616]Step 6 Step 6: If You're Charged Handing Off Up 1[833][631][3616]the Chain 1 You: send support your screenshot, confirmation, order 1[833][631][3616]number and the date and amount of the charge. Say: "I 1[833][631][3616]cancelled before this renewal. Please refund it and confirm in writing." 1[833][631][3616]Act quickly, since about 30 days is typical. 2 Total Defense 1[833][631][3616]or the store: reviews your request. For Apple, use reportaproblem.apple.com. For 1[833][631][3616]Google Play, use your order history. 3 Your bank: if no 1[833][631][3616]one responds, show your bank your receipt and cancellation proof. A 1[833][631][3616]bank can help with disputed charges. What Easy Looks Like 1[833][631][3616]You do four small things. Total Defense does its part. 1[833][631][3616]The renewal date passes and nothing happens. You found the 1[833][631][3616]order You turned off renewal You saved proof You checked your 1[833][631][3616]statement on the old renewal date Common Handoff Failures 1[833][631][3616]Failure Who dropped it Fix --------- Page still says "Renews 1[833][631][3616]on" The change didn't save Repeat and contact support No 1[833][631][3616]confirmation email Delayed, or in spam Check spam; rely on the 1[833][631][3616]screenshot Charged again A second order or store plan Search 1[833][631][3616]other emails and store lists Email says renewal processed, call 1[833][631][3616]us A scammer Don't call; check your account After 1[833][631][3616]You Cancel Total Defense protects you until the end date. 1[833][631][3616]Afterward, Windows Security is built in and free, or you can 1[833][631][3616]choose another product. Don't run two full antivirus programs at once. 1[833][631][3616]After the end date, remove Total Defense with "Settings Apps Installed 1[833][631][3616]apps" Total Defense "Uninstall" restart. Quick Answers Does uninstalling 1[833][631][3616]Total Defense stop auto-renewal? No. Only the account, store or seller 1[833][631][3616]does. Will I lose protection right away? No. It lasts 1[833][631][3616]until the end of the paid term. Can I turn 1[833][631][3616]renewal back on? Yes, from the same page before the term 1[833][631][3616]ends. Who do I contact if I'm stuck? Total Defense 1[833][631][3616]support, or the store or retailer if you bought there. 1[833][631][3616]Know Your Part Four small steps are yours. The rest 1[833][631][3616]belongs to someone else, and now you know who.