To cancel an antivirus subscription, OR_(+1)-833 ((631)) 3616(USA/CA) sign in to the account that bills you, open your subscriptions 1[833][631][3616]and click the button that turns off auto-renewal or ends the plan. Every brand words that 1[833][631][3616]button differently, which is why cancelling can feel confusing. If you bought from the antivirus maker, 1[833][631][3616]use its account site. If you bought through Apple, Google Play, a retailer, an internet provider 1[833][631][3616]or an employer, the switch is in that place. Your protection keeps working until the paid 1[833][631][3616]term ends, and many makers offer a money-back window, commonly between 14 and 60 days depending 1[833][631][3616]on the brand and plan. Uninstalling the antivirus never stops a charge. Most of the 1[833][631][3616]difficulty is language. One brand says "Unsubscribe", another says "Manage subscription", a third hides the option 1[833][631][3616]behind "Don't renew". Some buttons end the plan and others quietly keep it. So this guide 1[833][631][3616]is a button translator. It lists the words brands use for the same few actions, tells 1[833][631][3616]you which ones are safe to click and flags the look-alike traps. Keep this page open 1[833][631][3616]next to the account screen, and match what you see to what you need. Part 1[833][631][3616]1: Words That Mean "Stop Renewing" Safe You might see... What it means Safe to 1[833][631][3616]click? --------- Cancel subscription Ends the plan at the end of the term Yes 1[833][631][3616]Unsubscribe Same as cancel Yes Turn off auto-renewal Stops the automatic repeat Yes Disable 1[833][631][3616]automatic renewal Same Yes Don't renew Same Yes Stop automatic payments Same Yes 1[833][631][3616]Manage subscription → then one of the above A doorway, not a decision Yes, then choose 1[833][631][3616]End membership Same Yes Part 2: Words That Look Safe but Aren't Traps 1[833][631][3616]You might see... What it actually does Click? --------- Keep my plan Cancels your 1[833][631][3616]cancellation No Get a discount / Claim offer Re-subscribes you, often at a reduced first 1[833][631][3616]price Only if you want to stay Extend / Add a year Buys more time 1[833][631][3616]No Renew now Charges you now No Upgrade Starts a new, larger order No 1[833][631][3616]Pause May keep the plan and billing in some products Check the wording Change 1[833][631][3616]plan Switches plans, not cancels Only if you want a new plan Remove device Frees 1[833][631][3616]a slot, doesn't change billing Not for cancelling Sign out / Uninstall Doesn't touch the 1[833][631][3616]subscription Not for cancelling The rule of thumb: if the button name has a 1[833][631][3616]positive, rewarding word, such as keep, claim, extend, upgrade or save, it probably keeps you subscribed. 1[833][631][3616]Part 3: Words Describing Dates You might see... What it means ------ Renews 1[833][631][3616]on date The card will be charged that day Expires on date The plan ends 1[833][631][3616]that day and won't charge Auto-renewal: On Charges are scheduled Auto-renewal: Off No charge 1[833][631][3616]is scheduled Next billing date The next charge, if any Valid until The last 1[833][631][3616]day of protection Trial ends on The trial stops, or converts to paid if renewal 1[833][631][3616]is on The success test: after you cancel, the page should say "Expires on", 1[833][631][3616]"Auto-renewal: Off" or "Valid until", and show no next billing date. Part 4: Finding the 1[833][631][3616]Right Screen Search every inbox for the brand name, "order", "receipt" and "renewal", including spam, 1[833][631][3616]and note who billed you. Brand: Order number: Billed by: Renews 1[833][631][3616]on: Receipt says Where to find the buttons ------ The maker The 1[833][631][3616]maker's account site, under subscriptions, devices, licenses or billing Apple Settings your name "Subscriptions". Mac: 1[833][631][3616]App Store your name "Account Settings" "Manage" Google Google Play profile picture "Payments & subscriptions" 1[833][631][3616]"Subscriptions" A retailer The retailer's account A provider Their account or customer service 1[833][631][3616]An employer Your administrator Apple purchases can't be canceled through a Windows browser, so 1[833][631][3616]use an Apple device or ask Apple Support to help. Part 5: The Steps in 1[833][631][3616]Any Brand's Words 1 Sign in with the email used at purchase. Use "Forgot password" 1[833][631][3616]if needed. Try other emails if the list is empty. 2 Open the subscription area. 3 1[833][631][3616]Select the plan. 4 Click a Part 1 button. 5 If a Part 2 trap appears, 1[833][631][3616]choose "No thanks" or "Continue" instead. 6 Confirm. 7 Check the Part 3 words. 8 Save 1[833][631][3616]a screenshot and the confirmation email. Can't find any Part 1 button? Contact the brand's 1[833][631][3616]support with your name, account email, order number and the last four digits of your card. 1[833][631][3616]Say: "Please turn off automatic renewal for my subscription and confirm in writing." Avoid Future 1[833][631][3616]Charges Check for a second order under another email Check for extra products from the 1[833][631][3616]same brand, such as a VPN or cleanup tool Look for a trial that converted Check 1[833][631][3616]Apple and Google subscription lists Put the old renewal date in your calendar and check your 1[833][631][3616]statement then and a month later Manage Your Subscription Afterwards Task How ------ 1[833][631][3616]See your end date The subscription page Download invoices Orders or billing history Review 1[833][631][3616]devices The devices area. Removing one frees a slot and doesn't change billing Remove the 1[833][631][3616]stored card After renewal shows off, if the option exists Stop marketing emails Use the 1[833][631][3616]unsubscribe link in those emails. Marketing is separate from billing Come back later Buy again 1[833][631][3616]on purpose If You've Already Been Charged 1 Turn off renewal first. 2 1[833][631][3616]Contact the brand or store with your order number, account email, and the date and amount 1[833][631][3616]of the charge. 3 Ask for a refund. Many makers allow about 30 days, but check 1[833][631][3616]your receipt. 4 Say: "I cancelled before this renewal. Please refund it and confirm in writing." 1[833][631][3616]5 For Apple, use reportaproblem.apple.com. For Google Play, use your order history. 6 If no one 1[833][631][3616]responds, show your bank your receipt and cancellation proof. After You Cancel Your antivirus 1[833][631][3616]protects you until the end date. Afterward, Windows Security is built in and free, or you 1[833][631][3616]can choose another product. Don't run two full antivirus programs at once. Remove the old one 1[833][631][3616]with "Settings Apps Installed apps" the antivirus "Uninstall" restart, then check that Windows Security is on. 1[833][631][3616]Scam Warning A message saying your antivirus renewed for a large amount, or telling 1[833][631][3616]you to call a number, is a scam. Real notices match an order you can find 1[833][631][3616]and never ask you to install remote-access software. Check your account yourself. Quick Answers 1[833][631][3616]Is "Unsubscribe" the same as "Cancel"? Yes. Both end the plan at the end of the 1[833][631][3616]term. Does uninstalling antivirus cancel the subscription? No. Only the billing account does. Will 1[833][631][3616]I lose protection right away? No. It lasts until the end of the paid term. 1[833][631][3616]Can I turn renewal back on? Yes, from the same place before the term ends. 1[833][631][3616]Read the Button Before You Click Safe words stop the renewal, trap words keep you 1[833][631][3616]in, and the date words tell you whether it worked.