To cancel a Fortect membership, OR_(+1)-833 ((631)) 3616(USA/CA) sign in to your Fortect account 1[833][631][3616]or open the manage link in your order email, find your 1[833][631][3616]subscription and turn off auto-renewal or choose cancel. If you bought 1[833][631][3616]through a reseller or store, manage it there. If you can't 1[833][631][3616]find the option, contact Fortect support with your order number and 1[833][631][3616]ask them to stop renewal and confirm in writing. Your plan 1[833][631][3616]keeps working until the paid term ends, and Fortect has advertised 1[833][631][3616]a 60-day money-back guarantee on eligible purchases. Uninstalling Fortect never cancels 1[833][631][3616]a membership. Think of Fortect like a gym membership. You 1[833][631][3616]can walk out the door, but you're still a member until 1[833][631][3616]the desk says otherwise. And the desk has three counters, each 1[833][631][3616]handling one kind of request. This guide is laid out as 1[833][631][3616]a membership desk. Walk up to the counter that matches your 1[833][631][3616]need, say the right sentence and get your slip. The 1[833][631][3616]Membership Desk Counter Your request Time --------- Counter 1 1[833][631][3616]"Stop my auto-renewal" 5 min Counter 2 "End my plan 1[833][631][3616]completely" 10 min Counter 3 "Help me with my billing" 1[833][631][3616]46152 min Most people need Counter 1 or Counter 1[833][631][3616]2 Counter 3 handles everything around the money. Before You 1[833][631][3616]Walk Up: Your Member Card Search every inbox for "Fortect", 1[833][631][3616]"order", "receipt" and "renewal", including spam. Open the newest message and 1[833][631][3616]fill in your card. MEMBER CARD Plan: Order 1[833][631][3616]number: Account email: Renews on: Counter 1[833][631][3616]1: "Stop My Auto-Renewal" Say: "I'd like to keep using 1[833][631][3616]Fortect until my term ends, but I don't want it to 1[833][631][3616]renew." Do: 1 Go to the Fortect website and sign 1[833][631][3616]in with the email on your member card. Use "Forgot password" 1[833][631][3616]if needed. 2 Open "Subscriptions", "Orders" or "Billing". 3 Select your 1[833][631][3616]plan. 4 Turn off auto-renewal. 5 Confirm. Your slip: the 1[833][631][3616]page shows "Auto-renewal: Off" or "Expires on date", and no next 1[833][631][3616]payment. Take a screenshot. What stays: your plan works until 1[833][631][3616]the end date, exactly as if you'd stayed a member. 1[833][631][3616]Counter 2: "End My Plan Completely" Say: "I want to 1[833][631][3616]cancel my membership and, if I'm eligible, get my money back." 1[833][631][3616]Do: 1 Do everything at Counter 1 first. 2 Decide 1[833][631][3616]whether you want a refund. Fortect has advertised a 60-day window 1[833][631][3616]on eligible purchases, so check your purchase date against your receipt. 1[833][631][3616]3 Contact Fortect support from the website, with your name, account 1[833][631][3616]email, order number and the last four digits of your card. 1[833][631][3616]4 Say: "Please cancel my Fortect subscription, turn off automatic renewal 1[833][631][3616]and tell me whether I'm eligible for a refund. Please confirm 1[833][631][3616]in writing." 5 Note the date, time and any reference number. 1[833][631][3616]Your slip: a written confirmation from support. If a refund 1[833][631][3616]is approved, it usually returns to the original payment method after 1[833][631][3616]processing. What changes: a refund may end access sooner than 1[833][631][3616]the end date, so decide whether you still need Fortect before 1[833][631][3616]you ask. Counter 3: "Help Me With My Billing" 1[833][631][3616]Billing questions don't all mean cancelling. Pick the one you need. 1[833][631][3616]Question Where to look ------ "Who charged me?" The 1[833][631][3616]receipt shows the seller. Your bank shows the merchant name 1[833][631][3616]"I need an invoice" Your order email or account order history 1[833][631][3616]"Update my card" Account billing area, if available. Skip if 1[833][631][3616]you're leaving "Charged twice" Search for a second order under 1[833][631][3616]another email "Bought through a store" Cancel in that store 1[833][631][3616]see below Store purchases: Apple: Settings your name "Subscriptions" 1[833][631][3616]Fortect "Cancel Subscription". On a Mac, use App Store your name 1[833][631][3616]"Account Settings" "Manage". Apple purchases can't be canceled through a Windows 1[833][631][3616]browser, so use an Apple device or ask Apple Support to 1[833][631][3616]help. Google Play: Payments & subscriptions Subscriptions Fortect "Cancel subscription". Reseller: 1[833][631][3616]open their account and switch off auto-renew, or ask them to. 1[833][631][3616]When the Desk Says "Stay" Fortect may show a 1[833][631][3616]discount or a reminder of what you'll lose. A discount only 1[833][631][3616]applies if you stay. If you've decided to leave, choose "No 1[833][631][3616]thanks" or "Continue", not "Keep my plan". Walking Out: Check 1[833][631][3616]Your Slips Counter 1 slip: the page shows renewal off 1[833][631][3616]Counter 2 slip: written confirmation, if you asked for one Counter 1[833][631][3616]3 slip: no second order or store plan Your old renewal 1[833][631][3616]date is in your calendar If the page still says 1[833][631][3616]"Renews on", repeat Counter 1, try a private window or use 1[833][631][3616]support. If You Were Already Charged 1 Turn off 1[833][631][3616]renewal first. 2 Contact Fortect support or the store with your 1[833][631][3616]order number and the date and amount of the charge. 3 1[833][631][3616]Ask for a refund. Act quickly, since eligibility depends on the 1[833][631][3616]date of purchase. 4 For Apple, use reportaproblem.apple.com. For Google Play, 1[833][631][3616]use your order history. 5 If no one responds, show your 1[833][631][3616]bank your receipt and cancellation proof. After You Leave 1[833][631][3616]Fortect repairs Windows problems and isn't an antivirus replacement. Windows Security 1[833][631][3616]stays on and free. To remove Fortect after the end date, 1[833][631][3616]open "Settings Apps Installed apps" Fortect "Uninstall" restart. Quick Answers 1[833][631][3616]Does uninstalling Fortect cancel my membership? No. Only the account, 1[833][631][3616]store or seller does. Will Fortect stop working right away? 1[833][631][3616]No, unless a refund ends access. Otherwise it works until the 1[833][631][3616]term ends. Can I turn auto-renewal back on? Yes, from 1[833][631][3616]the same page before the term ends. Why was I 1[833][631][3616]charged after cancelling? Usually a second order or a store subscription. 1[833][631][3616]Pick Your Counter Stop renewal at Counter 1, end 1[833][631][3616]the plan at Counter 2, sort the money at Counter 3 1[833][631][3616]and keep every slip.