To cancel an IObit subscription, OR_(+1)-833 ((631)) 3616(USA/CA) open the order email from IObit or its payment partner and use the manage link, or 1[833][631][3616]sign in to your IObit account, find the order and turn off automatic renewal. If you paid through Apple, Google Play, 1[833][631][3616]PayPal or a retailer, cancel there instead. Your paid features keep working until the term ends, and uninstalling a program never 1[833][631][3616]stops billing. A recent charge can often be refunded within about 30 days, so act quickly if you've just been billed. 1[833][631][3616]Leaving a subscription is a lot like moving out of a rented flat. You give notice, count what you own, 1[833][631][3616]hand back the keys, do a final walk-through, get your deposit back and leave a forwarding address so nothing follows you. 1[833][631][3616]This guide follows that order, so nothing gets left behind. Your Moving-Out Timeline Stage Flat version IObit version 1[833][631][3616]--------- 1 Give notice Turn off auto-renewal 2 Count your belongings List every IObit order and device 3 Hand 1[833][631][3616]back the keys Remove licences and uninstall 4 Final walk-through Verify the account and statement 5 Get the deposit 1[833][631][3616]back Ask for a refund if you were charged 6 Leave a forwarding address Stop marketing and remove your card 1[833][631][3616]Stage 1: Give Notice Turn Off Renewal Notice goes to the landlord, and the landlord here is whoever 1[833][631][3616]bills you. Receipt says Give notice at ------ IObit or its payment partner Your order email link or IObit 1[833][631][3616]account Apple Settings your name "Subscriptions" Google Google Play Payments & subscriptions Subscriptions PayPal Your PayPal automatic payments 1[833][631][3616]list A retailer The retailer's account On the IObit side: 1 Search every inbox for "IObit", "Advanced SystemCare", 1[833][631][3616]"Driver Booster", "order" and "renewal", including spam. 2 Click the manage link in the order email, or sign in to your 1[833][631][3616]account. 3 Open "Orders", "Subscriptions" or "Billing". 4 Select the product and choose to turn off auto-renewal or cancel. 5 Decline 1[833][631][3616]any discount if you want to leave, then confirm. 6 Check for an end date and no next payment. On 1[833][631][3616]Apple: select the IObit app and tap "Cancel Subscription". On a Mac, use App Store your name "Account Settings" "Manage". Apple 1[833][631][3616]purchases can't be canceled through a Windows browser, so use an Apple device or ask Apple Support to help. On 1[833][631][3616]Google Play: select the IObit app and tap "Cancel subscription". Can't find the option? Contact IObit support from the IObit 1[833][631][3616]website with your name, order number and the last four digits of your card, and say: "Please turn off automatic renewal 1[833][631][3616]for my IObit subscription and confirm in writing." Stage 2: Count Your Belongings Before the keys go back, list 1[833][631][3616]everything you own so nothing is forgotten. IObit sells several programs, and each order is renewed separately. Order 1: 1[833][631][3616]Product Renews Email Order 2: Product Renews Email Order 3: Product Renews Email Devices using IObit: 1[833][631][3616]Look for: A second order under another email address A bundle that includes tools you don't use A trial that 1[833][631][3616]converted A store subscription tied to the phone or the Apple ID Give notice on every line of the list, 1[833][631][3616]not just one. Stage 3: Hand Back the Keys The "keys" are the licences and installed programs. 1 1[833][631][3616]Wait until the end date if you want to keep using paid features. 2 Open the program and note any licence 1[833][631][3616]or sign-in details, if you might come back. 3 Sign out of the programs that offer it. 4 Open "Settings Apps 1[833][631][3616]Installed apps", select the IObit program and choose "Uninstall". Restart afterwards. 5 Remove IObit startup items or scheduled tasks if any 1[833][631][3616]are left over. Important: uninstalling is returning the keys, not giving notice. A flat can still be charged rent after 1[833][631][3616]the tenant leaves, and a subscription can still be charged after the app is gone. Stage 4: Final Walk-Through 1[833][631][3616]Walk through every room before you declare the flat empty. The order page shows "Expires on date" or "Auto-renewal: Off" 1[833][631][3616]No next payment is listed on any order You have a confirmation email or screenshot for each one The Apple and 1[833][631][3616]Google subscription lists show no active IObit plan The old renewal date is in your calendar Your statement shows no IObit 1[833][631][3616]charge on that date If one item fails, repeat Stage 1 for that order, or use support. Stage 5: 1[833][631][3616]Get the Deposit Back Refunds If you were charged after deciding to leave: 1 Turn off renewal first. 2 1[833][631][3616]Contact IObit support or the store with your order number, account email, and the date and amount of the charge. 3 1[833][631][3616]Ask for a refund. About 30 days is typical, and the sooner you ask, the better. 4 For Apple, use reportaproblem.apple.com. 1[833][631][3616]For Google Play, use your order history. 5 If no one responds, show your bank your receipt and cancellation proof. 1[833][631][3616]A refund isn't guaranteed. It depends on the terms on your receipt and the time since the charge. Stage 6: 1[833][631][3616]Leave a Forwarding Address Stop Things Following You Marketing: offers can keep arriving because marketing is separate from billing. Use 1[833][631][3616]the unsubscribe link. Stored card: once the end date has passed, remove your card from the account if possible. Spending alerts: 1[833][631][3616]switch on alerts at your bank, so any charge surprises you immediately. Account: if you want your data removed, ask support 1[833][631][3616]about deleting your account. Scam warning: a message saying your IObit subscription renewed for a large amount, with a number 1[833][631][3616]to call, is a scam. Don't call it, and never install remote-access software for a refund. After You Move Out 1[833][631][3616]Paid features work until the end date. After that, some IObit programs keep a free version with fewer tools. Windows 1[833][631][3616]also has free tools built in, such as Windows Security and "Settings System Storage". Quick Answers Does uninstalling IObit 1[833][631][3616]cancel the subscription? No. Only the order, account or store subscription does. Will paid features stop right away? No. They 1[833][631][3616]work until the end of the paid term. Do I cancel each IObit program separately? Yes, if each was bought 1[833][631][3616]as its own order. Can I turn renewal back on? Yes, from the same order page before the term ends. 1[833][631][3616]Hand Over the Keys Properly Give notice, count what you own, return the keys, check the empty rooms, ask 1[833][631][3616]for the deposit if needed and leave no forwarding charges. Then the move is complete.
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