To cancel an iolo subscription, OR_(+1)-833 ((631)) 3616(USA/CA) open the order or renewal email from your purchase, click the link 1[833][631][3616]to manage your order, and turn off automatic renewal. You can also sign in to your iolo 1[833][631][3616]account on iolo.com and do it from your orders. If you bought through a retailer or app 1[833][631][3616]store, cancel there instead. If you can't find the option, contact iolo support with your order number 1[833][631][3616]and ask them to stop renewal and confirm in writing. Your iolo software, such as System Mechanic, 1[833][631][3616]keeps working until the paid term ends, and iolo has commonly offered a money-back window of about 1[833][631][3616]30 days on eligible purchases. Uninstalling iolo software never cancels a subscription. Keeping charges away for 1[833][631][3616]good means closing every way in. This guide uses the picture of a front door with three 1[833][631][3616]locks. Lock 1 is the subscription itself, Lock 2 is your payment method and Lock 3 is 1[833][631][3616]the software on your devices. A door isn't secure until all three are locked, so turn each 1[833][631][3616]key in order. The key that opens everything is your order number. Your Master Key 1[833][631][3616]Search every inbox for "iolo", "System Mechanic", "order", "receipt" and "renewal", including spam. Open the newest message 1[833][631][3616]and record: MASTER KEY order number: Product: Billed by: Renews on: 1[833][631][3616]If you have more than one iolo product, such as System Mechanic, a privacy tool 1[833][631][3616]or a recovery tool, you may have more than one key. Make a line for each. 1[833][631][3616]Lock 1: The Subscription Goal: stop the renewal. Where to turn the key: Receipt 1[833][631][3616]says Where ------ iolo or a payment partner Your iolo order page or account Apple 1[833][631][3616]Settings your name "Subscriptions" Google Google Play Payments & subscriptions Subscriptions A retailer The retailer's 1[833][631][3616]account Turn it: 1 Click the manage-order link in the email, or sign in to 1[833][631][3616]your iolo account with the email used at purchase. Use "Forgot password" if needed. 2 Open "Orders", 1[833][631][3616]"Subscriptions" or "Billing". 3 Select the product. 4 Choose to turn off auto-renewal or cancel. 5 Decline 1[833][631][3616]any discount if you want to leave, then confirm. 6 Check that the page shows "Expires on 1[833][631][3616]date" or "Auto-renewal: Off", with no next payment. 7 Save a screenshot and any confirmation email. 1[833][631][3616]For Apple, select the app and tap "Cancel Subscription". On a Mac, use App Store your name 1[833][631][3616]"Account Settings" "Manage". Apple purchases can't be canceled through a Windows browser, so use an Apple device 1[833][631][3616]or ask Apple Support to help. For Google Play, tap "Cancel subscription". Key stuck? Contact iolo 1[833][631][3616]support from the website with your name, account email, order number and the last four digits of 1[833][631][3616]your card. Say: "Please turn off automatic renewal for my iolo subscription and confirm in writing." 1[833][631][3616]Lock 2: The Payment Goal: make sure no card is ready to pay again. Check 1[833][631][3616]the following: Your stored card in the iolo account. After the subscription shows renewal off, remove the 1[833][631][3616]card if the option exists PayPal or another wallet. If you paid that way, remove any automatic 1[833][631][3616]payment in the wallet's settings A second iolo order under another email, which could use another card 1[833][631][3616]Any trial you started that asks for a card and converts automatically Watch your money: put 1[833][631][3616]your old renewal date in your calendar and look at your statement that day, and again a 1[833][631][3616]month later. Charged anyway? 1 Show support your screenshot and confirmation. 2 Ask for a refund. 1[833][631][3616]About 30 days is typical, so act quickly. 3 For Apple, use reportaproblem.apple.com. For Google Play, use 1[833][631][3616]your order history. 4 If no one responds, show your bank your receipt and cancellation proof. 1[833][631][3616]Lock 3: The Software Goal: stop the program from steering you into a new purchase, and 1[833][631][3616]manage what remains on your PC. Check the following: Upgrade pop-ups. A click can start a 1[833][631][3616]new paid order, so close them without clicking Automatic scheduled tasks. They keep running until the paid 1[833][631][3616]period ends, then stop Other iolo tools installed on the same PC. Each may have its own 1[833][631][3616]license Startup entries. After the end date, the program may still start with Windows After the 1[833][631][3616]end date, if you don't need iolo: 1 Open "Settings Apps Installed apps". 2 Find the iolo 1[833][631][3616]product and click "Uninstall". 3 Restart. 4 Check that Windows Security is on. Windows includes free 1[833][631][3616]tools such as Storage settings and Task Manager startup control, so a PC doesn't need a paid 1[833][631][3616]optimiser to stay healthy. Managing the Account Afterwards Task How ------ See your end 1[833][631][3616]date The order page Renew later Buy or renew from the same account Download invoices 1[833][631][3616]The orders area of your account Stop marketing emails Use the unsubscribe link. Marketing is separate 1[833][631][3616]from billing Delete your account Ask iolo support Test the Door Lock 1: 1[833][631][3616]the page shows an end date and no next payment Lock 2: no card or wallet payment 1[833][631][3616]is waiting Lock 3: no stray pop-ups or leftover tools Your statement shows no iolo charge on 1[833][631][3616]the old renewal date When a Lock Won't Turn Problem Why Fix --------- Page 1[833][631][3616]still says "Renews on" The change didn't save Repeat, try a private window or use support 1[833][631][3616]Charged after cancelling A second order or store plan Search other emails and store lists An 1[833][631][3616]email says renewal processed, call us Likely a scam Don't call; check your account Emails keep 1[833][631][3616]coming Marketing Unsubscribe Quick Answers Does uninstalling iolo software stop billing? No. Only the 1[833][631][3616]order or store subscription does. Will the software stop right away? No. It works until the 1[833][631][3616]end of the paid term. Can I turn renewal back on? Yes, from the same order 1[833][631][3616]page before the term ends. Why did I get charged for a different iolo product? You 1[833][631][3616]may have more than one order. Cancel each. Lock All Three Subscription, payment and software. 1[833][631][3616]Turn all three keys and the door stays shut.