You can cancel an AVG subscription easily once you know where it was bought. Open the order email from AVG and 1[833][631][3616]use the manage link, OR_(+1)-833 ((631)) 3616(USA/CA) or sign in to your AVG account, open your subscription and turn off automatic renewal. If you 1[833][631][3616]paid through Apple, Google Play or a retailer, cancel in that store instead. Your protection keeps running until the term ends, 1[833][631][3616]and uninstalling AVG never stops billing. A recent charge can often be refunded within about 30 days. Most people don't 1[833][631][3616]find cancelling hard. They find it hard because of a few FALSE beliefs. So this guide is built as myth versus 1[833][631][3616]fact. Seven myths make cancelling feel difficult, and each one is cleared up by one simple fact and one simple action. 1[833][631][3616]The Seven Myths at a Glance Myth Fact --------- 1 "Uninstalling AVG will stop the charges" Only the 1[833][631][3616]subscription does 2 "I must call a phone number" Usually you can do it online 3 "Cancelling switches my 1[833][631][3616]protection off today" It runs until the term ends 4 "There's only one place to cancel" It depends on where 1[833][631][3616]you paid 5 "I can't cancel without my password" Your order email can help 6 "If I cancel, I 1[833][631][3616]lose my money" A refund may be possible 7 "Once cancelled, it's forever" You can turn it back on 1[833][631][3616]Myth 1: "Uninstalling AVG Will Stop the Charges" Fact: deleting the program removes the software, but the subscription lives 1[833][631][3616]in your account or store. The bill keeps coming. Do this instead: turn off renewal first, then uninstall after the 1[833][631][3616]end date if you want. Myth 2: "I Must Call a Phone Number" Fact: you can usually turn renewal 1[833][631][3616]off yourself, online, in a few minutes. A pop-up or email that insists you call a number is a warning sign, 1[833][631][3616]not a requirement. Do this instead: 1 Search every inbox for "AVG", "order", "receipt" and "renewal", including spam. 2 Click 1[833][631][3616]the manage link in the order email, or sign in to your AVG account. 3 Open "Subscriptions" or "Billing", select the 1[833][631][3616]plan and choose to turn off auto-renewal. 4 Decline any discount if you want to leave, then confirm. Scam warning: 1[833][631][3616]never install remote-access software or pay by gift card for a "cancellation". A real AVG process does not ask for either. 1[833][631][3616]Myth 3: "Cancelling Switches Protection Off Today" Fact: turning off renewal normally leaves your plan active until its end 1[833][631][3616]date. You've already paid for that time. Do this instead: note the end date. Choose your next protection before that 1[833][631][3616]day, such as a different security product, or the free Windows Security that is built into Windows. Myth 4: "There's 1[833][631][3616]Only One Place to Cancel" Fact: the place depends on who billed you. Receipt says Where to cancel 1[833][631][3616]------ AVG or its payment partner Your order email link or AVG account Apple Settings your name "Subscriptions" Google 1[833][631][3616]Google Play Payments & subscriptions Subscriptions A retailer The retailer's account Your company or ISP Your administrator or provider 1[833][631][3616]Only a bank line Ask your bank for merchant details Do this instead: read the receipt first. On 1[833][631][3616]Apple, select AVG and tap "Cancel Subscription". On a Mac, use App Store your name "Account Settings" "Manage". Apple purchases can't 1[833][631][3616]be canceled through a Windows browser, so use an Apple device or ask Apple Support to help. On Google Play, select 1[833][631][3616]AVG and tap "Cancel subscription". Myth 5: "I Can't Cancel Without My Password" Fact: the manage link in your 1[833][631][3616]order email can open the order directly. If you've lost the email address too, support can often help. Do this 1[833][631][3616]instead: 1 Try "Forgot password" on the AVG account page. 2 Try your other email addresses. 3 Contact AVG support with 1[833][631][3616]your name, order number and the last four digits of your card, and say: "Please turn off automatic renewal for my 1[833][631][3616]AVG subscription and confirm in writing." 4 Save the reply. Myth 6: "If I Cancel, I Lose My Money" 1[833][631][3616]Fact: if you were charged recently, a refund may be possible. About 30 days is typical, and the terms are on 1[833][631][3616]your receipt. Do this instead: 1 Turn off renewal first. 2 Contact AVG support or the store with your order 1[833][631][3616]number, account email, and the date and amount of the charge. 3 Ask for a refund. The sooner you ask, the 1[833][631][3616]better. 4 For Apple, use reportaproblem.apple.com. For Google Play, use your order history. 5 If no one responds, show your bank 1[833][631][3616]your receipt and cancellation proof. Myth 7: "Once Cancelled, It's Forever" Fact: you can usually switch renewal back on 1[833][631][3616]from the same page before the term ends, or buy again later. Do this instead: if you're unsure, turn renewal 1[833][631][3616]off and decide before the end date. Nothing is lost in the meantime. Managing Billing Afterwards Cancelling stops the 1[833][631][3616]future. Billing management protects it. Task What to do ------ Check for duplicates Look for a second AVG order 1[833][631][3616]under another email Check other AVG products A VPN, TuneUp or cleaner may be a separate order Save proof 1[833][631][3616]Keep the confirmation email or a screenshot Set a reminder Add the old renewal date to your calendar Watch 1[833][631][3616]the statement Check that nothing is billed on that date Remove the card Do this after the end date, if 1[833][631][3616]you can Easy Check: Did It Work? The page shows "Expires on date" or "Auto-renewal: Off" No next 1[833][631][3616]payment is listed You have a confirmation email or screenshot Your old renewal date is in your calendar Your statement shows 1[833][631][3616]no AVG charge on that date If it still says "Renews on", repeat the steps or try a private window. 1[833][631][3616]Quick Answers Is cancelling AVG really easy? Usually yes, once you know who billed you. Does deleting AVG 1[833][631][3616]cancel the plan? No. Only the subscription does. Will I lose protection right away? Not normally. It lasts until the 1[833][631][3616]end of the paid term. Can I turn renewal back on? Yes, from the same page before the term ends. 1[833][631][3616]Drop the Myths, Keep the Proof Cancelling is simple when you know the facts: read the receipt, turn off 1[833][631][3616]renewal where it was bought, and keep your proof.
/FAQ's/~Help How Do I Cancel My AVG _Subscription
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