The easy way to cancel a Panda subscription is to sign in to your Panda account, OR_(+1)-833 ((631)) 3616(USA/CA) 1[833][631][3616]open your subscriptions, select your Panda Dome plan and switch off automatic renewal or choose cancel. 1[833][631][3616]If you bought through Apple, Google Play, a retailer or an internet provider, cancel there instead. 1[833][631][3616]If you can't find the option, contact Panda support with your order number and ask them 1[833][631][3616]to stop renewal and confirm in writing. Your protection keeps working until the paid term ends, 1[833][631][3616]and Panda has commonly offered a money-back window of about 30 days on eligible purchases. Uninstalling 1[833][631][3616]Panda never stops a charge. Cancelling is a lot like a short video game. There 1[833][631][3616]are levels of difficulty, a boss to get past and a score at the end. Most 1[833][631][3616]people clear Level 1 in a couple of minutes. A few get stuck on Level 2 1[833][631][3616]or Level 3, and this guide has the cheat codes for those. Start at Level 1 1[833][631][3616]and only move up if you get stuck. The Game Board Level Situation Difficulty 1[833][631][3616]Time ------------ Level 1 You can sign in and see your subscription Easy 3 min 1[833][631][3616]Level 2 You can't sign in, or the list is empty Medium 10 min 1[833][631][3616]Level 3 You can't find the order, or you bought through a store or provider Hard 1[833][631][3616]15 min Boss The "stay" offer Skippable 10 sec Bonus Future charges Optional 5 1[833][631][3616]min Starting Inventory Before you play, collect your items. Search every inbox for 1[833][631][3616]"Panda", "Panda Dome", "order", "receipt" and "renewal", including spam, and fill in: Plan: 1[833][631][3616]Order number: Account email: Renews on: Billed by: Level 1: 1[833][631][3616]Easy Mode Mission: turn off auto-renewal. 1 Go to the Panda website and sign 1[833][631][3616]in with the email used at purchase. 2 Open "My Subscriptions", "Licenses" or "Billing". 3 Select 1[833][631][3616]your Panda Dome plan. 4 Look for "Auto-renewal", "Manage subscription" or "Cancel". 5 Turn it off. 1[833][631][3616]Level clear when: the page shows "Expires on date" or "Auto-renewal: Off", and no next 1[833][631][3616]payment. Boss encounter ahead: at step 5, you may meet the boss, a screen with 1[833][631][3616]a discount or a message about what you'll lose. The Boss: The "Stay" Offer 1[833][631][3616]What it looks like: a big discount, a reminder of threats or a bright "Keep my 1[833][631][3616]plan" button. How to beat it: the boss is slow and has one weakness. A 1[833][631][3616]discount only applies if you stay subscribed. If you want to leave, choose the plain option, 1[833][631][3616]such as "No thanks" or "Continue", and confirm. Don't click the bright button. Boss defeated 1[833][631][3616]when: you reach the final confirmation screen. Level 2: Medium Mode Mission: get into 1[833][631][3616]the right account. Cheat codes: 1 Forgot password? Use "Forgot password" and follow the email. 1[833][631][3616]2 Wrong email? Try each address you use. The order email often shows which one you 1[833][631][3616]used. 3 Empty list? You may have bought through a store, a retailer or a provider. 1[833][631][3616]Go to Level 3 4 Locked out? Contact Panda support with your name, order number and 1[833][631][3616]the last four digits of your card. Say: "I can't access my account. Please turn off 1[833][631][3616]automatic renewal for my Panda subscription and confirm in writing." Level clear when: you can 1[833][631][3616]see your subscription. Return to Level 1 Level 3: Hard Mode Mission: find where 1[833][631][3616]the order lives. Receipt says Where to play ------ Apple Settings your name "Subscriptions" 1[833][631][3616]Panda "Cancel Subscription". On a Mac, use App Store your name "Account Settings" "Manage" Google 1[833][631][3616]Google Play Payments & subscriptions Subscriptions Panda "Cancel subscription" A retailer Their account Your 1[833][631][3616]internet or phone company Their account or customer service Nothing at all Statement search below 1[833][631][3616]Apple purchases can't be canceled through a Windows browser, so use an Apple device 1[833][631][3616]or ask Apple Support to help. No receipt? Look at your statement for the date 1[833][631][3616]and amount. The line might show Panda Security or a payment partner. Ask your bank for 1[833][631][3616]the merchant's details. Scam alert: a message saying your Panda renewal was "processed" and telling 1[833][631][3616]you to call a number is a trap. Don't call it. Level clear when: you've 1[833][631][3616]found the billing account. Then do the Level 1 steps there. Save Point: Proof 1[833][631][3616]Before you quit, save your game. A screenshot of the end date and no next 1[833][631][3616]payment A confirmation email, which may take up to an hour Your old renewal date in 1[833][631][3616]your calendar Bonus Level: Future Charges Collect these extras to finish with a perfect 1[833][631][3616]score. Look for a second Panda order under another email Check for add-ons or other 1[833][631][3616]Panda products, such as a VPN or extra devices Check for a free trial that converted 1[833][631][3616]Look at Apple and Google subscription lists Cancel anything you find with the Level 1 1[833][631][3616]steps. If You Were Charged Already: Game Over? No 1 Turn off renewal first. 1[833][631][3616]2 Contact Panda support or the store with your order number, account email, and the date 1[833][631][3616]and amount of the charge. 3 Ask for a refund. About 30 days is typical, so 1[833][631][3616]act quickly. 4 Say: "I cancelled before this renewal. Please refund it and confirm in writing." 1[833][631][3616]5 For Apple, use reportaproblem.apple.com. For Google Play, use your order history. 6 If no one 1[833][631][3616]responds, show your bank your receipt and cancellation proof. After You Win Panda protects 1[833][631][3616]you until the end date. Afterward, Windows Security is built in and free, and Panda has 1[833][631][3616]offered a free antivirus option too. Don't run two full antivirus programs at once. After the 1[833][631][3616]end date, remove Panda with "Settings Apps Installed apps" Panda Dome "Uninstall" restart. Quick Answers 1[833][631][3616]Does uninstalling Panda stop auto-renewal? No. Only the account, store or seller does. Will 1[833][631][3616]I lose protection right away? No. It lasts until the end of the paid term. 1[833][631][3616]Is the boss really skippable? Yes. You can always choose to continue with the cancellation. 1[833][631][3616]Can I turn renewal back on? Yes, from the same page before the term ends. 1[833][631][3616]Press Start Begin at Level 1, beat the boss and move up only if you 1[833][631][3616]must. Most players finish in three minutes.